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Reverse Health

1.4

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Reverse Health Reviews Summary

Reverse Health offers fitness and weight loss plans tailored for women over 40, combining workouts, meals, fasting, and tracking for sustainable results.

This summary is generated by AI, based on text from customer reviews

service
82
value
80
shipping
25
returns
59
quality
70

We monitor reviews for authenticity

GB
1 review
3 helpful votes
Follow Victoria S.
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I requested to cancel this within a day of taking it out. The app has been deleted and never used. I have emailed the company numerous times now regarding this issue and they kept replying trying to offer me something else. I was then charged again but they refunded that one and cancelled the subscription however they still haven't refunded me the original charges. They are now saying the time has lapsed and I won't get my money back so I have basically paid for something that I requested to cancel within 24 hours and never used! Yet another company that wants to swindle you into a subscription and refuses any refund if you want to cancel!

Date of experience: July 15, 2024
North Carolina
1 review
3 helpful votes
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Worthless!
June 26, 2024

The biggest scam and rip off I have ever had to deal with. Can't speak to a person, can't cancel (tried and thought I did) had to cancel my credit card. Thinking about this... DON'T DO IT!

Date of experience: June 25, 2024
Virginia
1 review
2 helpful votes
Follow Angi H.
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And they don't stand by their "100% satisfaction guarantee"! More junk science having us starve ourselves then shame us for being hungry. They have "nutrition coaches" that know less than my 5 year old about how to eat. Stay away! Such a waste!

Date of experience: May 22, 2024
Ireland
1 review
3 helpful votes
Follow Donna P.
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Their Auto Renew policy is an unfair contract term, and if they were at all concerned about their customers they would remind them prior to renewal to enable them to cancel. By taking the money out of my account with no warning they have left me in serious financial difficulty, struggling to afford food for a plan that is basically not worth it. When I raised this with them, they make pathetic offers of lifetime membership for free (worth Β£399, apparently), but cannot refund me the initial sum. I already have a life threatening illness and this companies uncaring attitude has made it much worse.

Date of experience: May 7, 2024
GB
1 review
5 helpful votes
Follow Kerris M.
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DO NOT SIGN UP
May 5, 2024

A month's subscription does not mean a month. It means they'll take your money for subsequent months without notice. And they won't refund. They are unscrupulous in their practices, collecting money for a service you have not agreed to extend.

The programme itself is simply healthy eating but doesn't promote weightloss, and the app is so flawed it's laughable.

You won't find any negatives of note on their Facebook community as all posts have to be admin approved and they'd rather email answers than post things they don't like.

****AVOID****AVOID****AVOID****

Date of experience: May 5, 2024
Australia
1 review
2 helpful votes
Follow Jude H.
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If I could select zero stars as a rating, I would.
This company is nothing but money grabbing who claim to give a $#*! but really don't. I purchased this and had issues with using the app straight away. Once I requested a refund, they did nothing but hound me to stay by offering every free thing under the sun. It was down right harassment even though I made it extremely clear that I just wanted my money back. I was then offered a 50% refund and then told them that I had taken screen shots of all messages and would do whatever I needed to do to warn others. They promptly said they would refund the full amount within 5-10 business days. That was on 30th March 2024 and still have not received refund even though they claim to have refunded me. Reporting them to the ACCC.
AVOID THIS DODGY BUNCH.

Date of experience: April 16, 2024
Spain
1 review
0 helpful votes
Follow Gro S.
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The app seizes up after every entry. I have to uninstall and reinstall every time I want to add anything. The help centre suggestion was totally useless. I want a refund.

Date of experience: March 29, 2024
Germany
1 review
0 helpful votes
Follow Nadine G.
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App ist schlecht und ohne neue Informationen. Keine Nutzung und trotzdem kein Geld zurΓΌck! Es gibt keine Geld zurΓΌck Garantie. Abo wird nicht kenntlich gemacht. Finger weg!

Date of experience: March 28, 2024
Australia
2 reviews
3 helpful votes
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Adding to my last
March 28, 2024

Interesting to see the reviews that are not actually IN their site not are through trust pilot and jabber. Please be aware, from reading others, my point of brow appears correct. They don't care, they don't keep in touch and they are after your money. Be very mindful of that auto patent in PayPal. I'm blocking them on all y screens as I only want to leave out to the ethers now, their karma. When I tired to cancel due to my injuries, the first free ladies were lovely, Csilla. You were unsympathetic, uncaring and just wanted the money. Thanks for making me even more aware of who works for them and what is representative of that company.

Date of experience: March 28, 2024
Florida
1 review
1 helpful vote
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As I'm seeing with other people here, they charged me $99 for a subscription that I didn't even know I signed up for. They say I agreed to it when I initially filled out a survey to begin the program six months ago. I never did anything with the program after that initial contact. I received a couple emails from them, but never with any terms or conditions or anything indicating that I had signed up for a subscription. It's a scam. They offered me a 50% refund and access for life. They say that's the best they can do but of course they could give 100% refund and they just refuse. Don't do business with this company.

Date of experience: March 24, 2024
Georgia
1 review
2 helpful votes
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Beware of this organization as once you sign up, you won't hear from them again. I was promised in my welcome email that more information would be forthcoming soon about their program once I signed up. I never received another email. The subscription was for 6 months with a renewal today (3/24/2024). I never used the program at all and I forgot about the subscription completed. There was no reminder or follow up email until my credit card just got hit today with a $99 renewal. I traded several emails with this organization to explain the situation and also that this is a financial hardship for me. There was no understanding and I was told repeated to "refer to the policy," that refunds are not given unless you cancel prior to the renewal date. That is great, but if you forget about the renewal and are never contacted by the organization, then you lose your money. Never again!

Date of experience: March 24, 2024
Australia
1 review
0 helpful votes
Follow Lorena T.
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App doesnt work
March 21, 2024

I cannot use my app. Countless emails back and forth with no understanding of the problem or rectification of the problem. I want a refund, they are only offering a 50% refund, not good enough

Date of experience: March 20, 2024
Australia
1 review
0 helpful votes
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DON'T DO IT
March 21, 2024

Save your money, don't bother 😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑

Date of experience: March 20, 2024
Canada
1 review
1 helpful vote
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Crap
March 20, 2024

Awful service. Theu just want your money. They don't care about their customers. It's not worth it they charge too much after the first offer.

Date of experience: March 19, 2024
Canada
1 review
2 helpful votes
Follow Susan M.
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Don't even open this app. I looked at this app last Sept, filled out questionnaires and got charged. Could not open app. Tried to remove my self and delete and get refund. They refused. Today I got another charge of $150. I checked my phone for reoccurring subscriptions and it was not there. Again no notice renewal of charges. I had to spend 2 hours fighting for it back. Screen shot all your messages! They honestly wanted me to prove I sent a cancelation notice. I told them to show me I didn't.

Date of experience: March 17, 2024
Massachusetts
1 review
1 helpful vote
Follow Judith P.
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Avoid this app like the plague. There is much better information on other sites. I have come to the conclusion that the app is set up simply to net cash from people who are desperately trying to help themselves. It's a cynical and prize.

I would like a refund.
I have not used the app. After an initial expiration which I found difficult to negotiate
I cancelled but due to the opacity of reverse Health, site (or some deliberate action to make cancellation impossible) a payment was taken from my PayPal account.
I was incredibly upset that €139 left my bank as Reverse Health, had not sent me any notification of renewal as other apps do.
Instead of responding to my shocked request to provide information about why I was billed Reverse Health did not respond. I asked PayPal but they relied on info sent by Reverse Health (which I did not possess) and said I had to pay.
I am still upset and furious with Reverse Health and I have asked again for a refund.
I suspect that Reverse Health will hide behind the obscure small print that they included in pre purchase info and never sent me again. It is totally unacceptable for a company to be so unaccountable and unresponsive, I feel violated & scammed.
If you read through Reverse Health reviews, you will realise that many women feel the same way about the way that this company have treated them. I will happily change my review. If Reverse Health decide to revisit this request and refund me. It is really wrong unethical and immoral for Reverse Health to continue as if I have somehow offended them when there app, which is absolutely terrible by the way, is designed to take money and not really hand out much in exchange.
I would like Reverse Health to act with some decency and refund the money to my account.

Date of experience: March 17, 2024
Florida
2 reviews
0 helpful votes
Follow Karen Z.
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Make sure if you cancel you get it in writing. I was just charged for another 6 months after I canceled back in September 2023. Customer Service will not help you.

Date of experience: March 11, 2024
Germany
1 review
0 helpful votes
Follow Nadine W.
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Nicht kaufen! Du hast keine RΓΌckgabegarantie! Selbst, wenn du das Programm nur eine Stunde angesehen und sonst nie genutzt hast Das Programm ist schlecht. Jedes Abnehmbuch ist besser und billiger. Abofalle, hohe Kosten fΓΌr nichts! Nicht kaufen!

Date of experience: March 8, 2024
Canada
1 review
1 helpful vote
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A waste of money
March 2, 2024

I purchased this app thinking it would help with Menopause weight gain...absolutely useless and a gimmick to get you to sign up.
Read the fine print as they charge you another 180.00 Canadian in the subscription!
Worst app out of all the health and exercise apps and a total waste of money!
Why didn't I read these reviews first!

They have well written responses to my refund questions so I know this happens often!

Date of experience: March 2, 2024
Washington
1 review
1 helpful vote
Follow Kaye M.
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They'll take your money
February 24, 2024

They billed me $99 months after I quit.
The program itself is just another restrictive, time consuming app like Weight Watchers. Just move more, strength train, and use a simple food tracker to understand where you need to improve your diet.
I tried it last summer and after a few weeks deleted the app and unsubsribed. So yesterday they billed me for $99. I asked for a refund, they refused, I filed a complaint with PayPal.
I'm now getting multiple emails daily emails from a person using a different name nearly every time making different excuses not to give my money back. They tried offering me their useless program for life; I don't want it. I want my money. They ADVERTISE that they will give refunds. Of course I filed a complaint with PayPal, and now they're saying they can't give my money back because of this. This is absolutely bogus - of course they can give my money back (which I actually need for my family) any time they choose.

Date of experience: February 24, 2024

From the business

Reverse Health is the first weight loss program that focuses on menopause. Many of our members report 15-25lbs weight loss & reduced menopause symptoms within 12 weeks. The app-based program features:
- Personalized meal plan
- Access to recipe library with over 3000 recipes
- Tracker in app to log meal plan, weight, water, mood and exercise for more accountability
- Members-only Facebook group with more than 20,000 members
- Weekly FAQ calls with nutrition coaches
- Monthly Live call with our menopause expert and health & fitness coaches
- 12-week video coaching course on nutrition and mindset
- Beginner-friendly exercise videos
- Recommendations for supplements
- Chat with our support team anytime