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Retro Stage has a rating of 2.8 stars from 760 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Retro Stage most frequently mention customer service, tracking number and poor quality. Retro Stage ranks 123rd among Clothing sites.
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Love the retro look and the quality is spot on! Wish shipping was faster but I'll find the patience for your products
I ordered two dresses from Retro stage for almost $100. However, when they arrived, I was shocked to find that the seams are not well sewn (you can see loose threads everywhere), the fabric is flimsy and feels like material you would use on a Halloween costume. One of the dresses I ordered was so bad I didn't even try it on-- I paid nearly $60 for that one and it looks like a cheap Walmart costume for a 5-yo. The other was a little better, if you put it on and stood far away from the mirror and squinted it was actually pretty cute. Any closer up though you could see the shabby seams and the flimsy material of the dress. Felt barely sturdier than a trash bag. I'm really disappointed, the dresses looked amazing online and the reviews were pretty good. Don't be fooled.
Elizabeth,
Thank you for your message and so sorry to see the problem.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
The clothes are just as described, arrived very quickly and fit well. I get complements every time I wear them
Dorothy,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I have bought many dresses over the years and every single one has been of exelent quality and has fitted very well. I have had so many complimants for theese gourgous dresses.
Maria,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Ordered swim suits in March, it said they shipped on the 31st, still haven't gotten them and can't get tracker to work.
Update: as of may 3rd I got them and they are nice quality and fit well, it just took forever
BrennA,
Thank you for your order and so sorry to hear that.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
I have bought (2) 1950 dress black with butterfly's off the shoulder, yellow spegitti straps and black waist corset. Reddish velvet 1960 dress off shoulder and 1920 red sequined dress. All well made and look awesome
Rita,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
The dress came in fine, it's gorgeous, the size is right. I also ordered a petticoat, also great. I have a dress for my sister's wedding, they are stunning! Thank you very much. I immediately ordered another for my daughter and girlfriend. During this period Covid, all deliveries are slightly delayed, with us it was about 14 days. But I was looking forward to it:-)
Šárka,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I purchased a dress and shoes for Valentine's Day and loved them. The shoes are a little taller then I am used to but they are so cute. It gives me an excuse to hang on my hubby's arm. I get a lot of compliments when I wear them.
Stacy,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I just wanted to say thank you for my order! I know it took awhile (a month) but it was worth it! I was worried because when I read the reviews after I ordered, everybody kept saying that this business is a fraud, etc. but I received my dresses yesterday, and they were amazing! Great quality etc! I would def buy again!
Tatiana,
Thank you very much for sharing!
We will continue to work hard in the future to provide better shipping!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I never received the bathing suit that ordered from them, I've contacted them multiple times through email, instagram, and their website & I never got a response from anyone! HUGE RIP OFF, SCAM & WASTE OF MONEY!
Leah,
Thank you for your message.
Our service team replies to emails within 24 hours except for weekends and holidays.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
I ordered a swim suit middle of March. Took 10 days for an email then stating it's on its way. As of 4/2 tracking reports hasn't moved since 4/2. Still sitting somewhere in china. Hard to given even one star at this point
Patricia,
Thank you for your message.
I am so sorry to hear that your parcel delayed.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
I ordered them from this site. Thanks for the super-quick delivery. No tight fittings, unlike other jeans. 5 stars.
Amiya,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Brought a couple of dresses for an event. Due to covid it was cancelled. The dresses are gorgeous but I had purchased 3 and needed to keep 1. I thought the process was going to be long and complicated living in Canada and shipping to the US. Bree, customer service representative, made it quick and easy and most important hassle free.
No problem from start to finish. AMD the dress was amazing lots of compliments
Thanx Retro Stage
Pat,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I purchased 2 dresses from this company. One of them was cute for an inexpensive little dress. The other was atrocious. I returned one and made an inquiry about my refund several days after UPS showed delivered. I continued to inquire every few days until weeks passed and it was obvious I was not going to get a reply. They never refunded my money, nor did they respond to my email. My advice is to AVOID them unless you are certain you will like what you buy!
Kim,
Thank you for reaching out!
I am so sorry to hear about the problem.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step
Actually, we reply to customer's emails within 24 hours. Could you please check your inbox/spam of that?
About the return, we will surely apply refund of that as soon as our warehouse received the return parcel.
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
I ordered a super cute outfit and when it came in I realized I got the wrong size, but the support team was so wonderful and told me what to do to get it shipped back and they are returning my money so that I can get something in the right size lol. Thank you Retro-Stage!
Sara,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
They sent multiple emails confirming my order and making sure that I knew with Covid they were taking extra precautions!
Hakyma,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I love all of my Retro Stage dresses and shoes! The dresses are beautiful and capture the 1950s era perfectly. The prices and quality are excellent. Great company with which to do business. I plan on buying more vintage pieces to complete my vintage look!
Cara,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I ordered a beautiful 1950s dress. It came much sooner that I thought. It truly was beautiful and unfortunately it did not fit. I contacted customer service who responded to be right away with a solution to the problem. Even though I couldn't wear the dress my experience with this company was excellent.
Barbara
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Retro Stage has great customer service. I do not order things on line very often. I had questions about sizing and ordering. My email was answered very quickly and was very informative. Thank you for making my ordering process easier.
Julie,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
The dresses are poor quality compared to what they are advertised to appear as! Don't trust the pictures on their website. I ordered a AU$55 dress which in reality came looking like a $20 dress. No value for money.
Sibongi,
Thank you for your message and so sorry to hear that our items do not meet your expectations.
You can return back to get a full refund of the items if you do not love them.
We have emailed you the return guide, please check your inbox for that.
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
Answer: XL is a Uk size 14 you have to look at the measurements not the Uk and Us sizes as they are a bit out. The sizing chart is at the bottom of the page of the required item go by the cm, s or inches
Answer: Hah, good luck. I returned mine over 6 weeks ago and still haven't gotten my refund. I won't ever order from this company again. Terrible service.
Answer: It's coming from China and takes 60 days… they add a s"order shipped but it's not shipped… it's a scam sight. Call your bank and dispute the charges.
Answer: I would say yes, China sizes. I ordered 2PCS White Blouse Top & Suspender Pants - White / XL / 10~12 and the size was smaller than a 10, about an 8, but you couldnt wear the pants anyway, so doesnt matter. They list XL as 10-12 but i would still size down and with how the pieces vary greatly, that might still be false.


Kris,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team