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Retro Stage

2.8

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Retro Stage Reviews Summary

Retro Stage has a rating of 2.8 stars from 760 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Retro Stage most frequently mention customer service, tracking number and poor quality. Retro Stage ranks 123rd among Clothing sites.

service
221
value
211
shipping
223
returns
152
quality
206
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Oklahoma
1 review
0 helpful votes
Follow Kris S.
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So stinking cute!
May 17, 2021

Love the retro look and the quality is spot on! Wish shipping was faster but I'll find the patience for your products

Date of experience: May 16, 2021
Candy L. Retro Stage Rep
over a year old

Kris,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Texas
1 review
0 helpful votes
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I ordered two dresses from Retro stage for almost $100. However, when they arrived, I was shocked to find that the seams are not well sewn (you can see loose threads everywhere), the fabric is flimsy and feels like material you would use on a Halloween costume. One of the dresses I ordered was so bad I didn't even try it on-- I paid nearly $60 for that one and it looks like a cheap Walmart costume for a 5-yo. The other was a little better, if you put it on and stood far away from the mirror and squinted it was actually pretty cute. Any closer up though you could see the shabby seams and the flimsy material of the dress. Felt barely sturdier than a trash bag. I'm really disappointed, the dresses looked amazing online and the reviews were pretty good. Don't be fooled.

+1
Date of experience: May 12, 2021
Candy L. Retro Stage Rep
over a year old

Elizabeth,
Thank you for your message and so sorry to see the problem.

May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.

If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

California
2 reviews
0 helpful votes
Follow Dorothy T.
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The clothes are just as described, arrived very quickly and fit well. I get complements every time I wear them

Date of experience: May 7, 2021
Candy L. Retro Stage Rep
over a year old

Dorothy,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Sweden
1 review
0 helpful votes
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Allways satified
May 3, 2021

I have bought many dresses over the years and every single one has been of exelent quality and has fitted very well. I have had so many complimants for theese gourgous dresses.

Date of experience: May 2, 2021
Candy L. Retro Stage Rep
over a year old

Maria,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Texas
2 reviews
5 helpful votes
Follow BrennA N.
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Ordered swim suits in March, it said they shipped on the 31st, still haven't gotten them and can't get tracker to work.

Update: as of may 3rd I got them and they are nice quality and fit well, it just took forever

Date of experience: April 28, 2021
Candy L. Retro Stage Rep
over a year old

BrennA,
Thank you for your order and so sorry to hear that.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.

If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

Virginia
1 review
0 helpful votes
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Beautiful dresses
April 24, 2021

I have bought (2) 1950 dress black with butterfly's off the shoulder, yellow spegitti straps and black waist corset. Reddish velvet 1960 dress off shoulder and 1920 red sequined dress. All well made and look awesome

Date of experience: April 24, 2021
Candy L. Retro Stage Rep
over a year old

Rita,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Czechia
1 review
1 helpful vote
Follow Šárka P.
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The dress came in fine, it's gorgeous, the size is right. I also ordered a petticoat, also great. I have a dress for my sister's wedding, they are stunning! Thank you very much. I immediately ordered another for my daughter and girlfriend. During this period Covid, all deliveries are slightly delayed, with us it was about 14 days. But I was looking forward to it:-)

Date of experience: April 19, 2021
Candy L. Retro Stage Rep
over a year old

Šárka,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Nevada
1 review
0 helpful votes
Follow Stacy C.
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Love my outfit!
April 11, 2021

I purchased a dress and shoes for Valentine's Day and loved them. The shoes are a little taller then I am used to but they are so cute. It gives me an excuse to hang on my hubby's arm. I get a lot of compliments when I wear them.

Date of experience: April 10, 2021
Candy L. Retro Stage Rep
over a year old

Stacy,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

California
1 review
0 helpful votes
Follow Tatiana Z.
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Amazing!
April 11, 2021

I just wanted to say thank you for my order! I know it took awhile (a month) but it was worth it! I was worried because when I read the reviews after I ordered, everybody kept saying that this business is a fraud, etc. but I received my dresses yesterday, and they were amazing! Great quality etc! I would def buy again!

Date of experience: April 10, 2021
Candy L. Retro Stage Rep
over a year old

Tatiana,
Thank you very much for sharing!
We will continue to work hard in the future to provide better shipping!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Canada
1 review
1 helpful vote
Follow Leah S.
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I never received the bathing suit that ordered from them, I've contacted them multiple times through email, instagram, and their website & I never got a response from anyone! HUGE RIP OFF, SCAM & WASTE OF MONEY!

Date of experience: April 7, 2021
Candy L. Retro Stage Rep
over a year old

Leah,
Thank you for your message.
Our service team replies to emails within 24 hours except for weekends and holidays.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.

If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

Pennsylvania
1 review
2 helpful votes
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I ordered a swim suit middle of March. Took 10 days for an email then stating it's on its way. As of 4/2 tracking reports hasn't moved since 4/2. Still sitting somewhere in china. Hard to given even one star at this point

Date of experience: April 7, 2021
Candy L. Retro Stage Rep
over a year old

Patricia,
Thank you for your message.
I am so sorry to hear that your parcel delayed.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.

If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

Singapore
1 review
0 helpful votes
Follow Amiya N.
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I ordered them from this site. Thanks for the super-quick delivery. No tight fittings, unlike other jeans. 5 stars.

Date of experience: April 1, 2021
Candy L. Retro Stage Rep
over a year old

Amiya,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Canada
1 review
0 helpful votes
Follow Pat G.
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Brought a couple of dresses for an event. Due to covid it was cancelled. The dresses are gorgeous but I had purchased 3 and needed to keep 1. I thought the process was going to be long and complicated living in Canada and shipping to the US. Bree, customer service representative, made it quick and easy and most important hassle free.
No problem from start to finish. AMD the dress was amazing lots of compliments
Thanx Retro Stage

Date of experience: March 25, 2021
Candy L. Retro Stage Rep
over a year old

Pat,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Texas
2 reviews
6 helpful votes
Follow Kim R.
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I purchased 2 dresses from this company. One of them was cute for an inexpensive little dress. The other was atrocious. I returned one and made an inquiry about my refund several days after UPS showed delivered. I continued to inquire every few days until weeks passed and it was obvious I was not going to get a reply. They never refunded my money, nor did they respond to my email. My advice is to AVOID them unless you are certain you will like what you buy!

Date of experience: March 23, 2021
Candy L. Retro Stage Rep
over a year old

Kim,
Thank you for reaching out!
I am so sorry to hear about the problem.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step

Actually, we reply to customer's emails within 24 hours. Could you please check your inbox/spam of that?
About the return, we will surely apply refund of that as soon as our warehouse received the return parcel.

If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

Ohio
1 review
0 helpful votes
Follow Sara M.
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Retro style
March 22, 2021

I ordered a super cute outfit and when it came in I realized I got the wrong size, but the support team was so wonderful and told me what to do to get it shipped back and they are returning my money so that I can get something in the right size lol. Thank you Retro-Stage!

Date of experience: March 22, 2021
Candy L. Retro Stage Rep
over a year old

Sara,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Minnesota
1 review
0 helpful votes
Follow Hakyma V.
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Great service
March 16, 2021

They sent multiple emails confirming my order and making sure that I knew with Covid they were taking extra precautions!

Date of experience: March 16, 2021
Candy L. Retro Stage Rep
over a year old

Hakyma,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Pennsylvania
1 review
0 helpful votes
Follow Cara Z.
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I love all of my Retro Stage dresses and shoes! The dresses are beautiful and capture the 1950s era perfectly. The prices and quality are excellent. Great company with which to do business. I plan on buying more vintage pieces to complete my vintage look!

Date of experience: March 13, 2021
Candy L. Retro Stage Rep
over a year old

Cara,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Missouri
1 review
0 helpful votes
Follow Barbara A.
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1950s Dress
March 12, 2021

I ordered a beautiful 1950s dress. It came much sooner that I thought. It truly was beautiful and unfortunately it did not fit. I contacted customer service who responded to be right away with a solution to the problem. Even though I couldn't wear the dress my experience with this company was excellent.

Date of experience: March 12, 2021
Candy L. Retro Stage Rep
over a year old

Barbara
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Texas
2 reviews
0 helpful votes
Follow Julie C.
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Retro Stage has great customer service. I do not order things on line very often. I had questions about sizing and ordering. My email was answered very quickly and was very informative. Thank you for making my ordering process easier.

Date of experience: March 11, 2021
Candy L. Retro Stage Rep
over a year old

Julie,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Australia
1 review
5 helpful votes
Follow Sibongi M.
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Poor Quality!
March 10, 2021

The dresses are poor quality compared to what they are advertised to appear as! Don't trust the pictures on their website. I ordered a AU$55 dress which in reality came looking like a $20 dress. No value for money.

Date of experience: March 10, 2021
Candy L. Retro Stage Rep
over a year old

Sibongi,
Thank you for your message and so sorry to hear that our items do not meet your expectations.
You can return back to get a full refund of the items if you do not love them.
We have emailed you the return guide, please check your inbox for that.
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team