Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I would have given you a 4 but your marketing says "FREE". Not $2.95, so irritating and false advertising.
It was easy to customize and use and i was able to customize my resume quickly
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to create a resume with the helpful suggestions every where.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So many options to choose from in getting the best cv format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, fast, convenient. User friendly and quick procedures. I would absolutely recommend resume genius to anyone willing to put together a simple and easy to understand information record about yourself.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice experience but the price little bit high compare with others.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I spend an hour making my resume without an indication of being gatekeeped from actually completing it, but the software is still exellent (hence my spending an hour on it)
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My resume came out perfectly. I provided the resume I already had and I was provided with great bullets to add and a great summary.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for letting me do my resume
Thank you very much and may God bless you have a good night
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The easiest way to redo a resume. I would recommend it to anyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome service easy to work with. Overall great experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
By far the best and easiest resume building process! Very Intuitive, user friendly and advance for the comparison to others, highly recommend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertised "FREE" resume but that was not true. It was a bait and switch tactic that forces you to purchase the 14 day trial.
Hello Valerie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome work guys thank you. Took the design right out of it and let me get to inutting my information immedietly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hi, it said FREE, why anm i being charged! Doesnt make sense? I will pyay the 2.95 and thats it, then cancel
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very easy access and add information that was already place for me to create a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and efficient. The help wording descriptions and skills was much appreciated.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great software, has perfect preprogrammed job descriptions you can select that you do or did for your former employer.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good resume really easy to fill out. Made it easier by them generating based of job tittle
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's a great program, but too expensive to maintain on a recurring basis
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Remote Jobs Team