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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use and time-effective. The templates are very pretty and looks professional.
Great it helped alot gave me alot of good ideas on what a job search resume looks like
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It had indicated that it was a free version, but getting the resume was not free. I do not like false advertising and having to spend a bunch of time and then find out it costs money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
AI responses are not formatted in a professional way, the layouts to not look professional overall, the process to develop a resume is not the best method available.
The AI choices lack proper punctuation, hyphenation, and do not always make logical sense
Hello Anna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you. I am happy to have the help. I really have nothing else to say
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy! They saved my last resume so I just had to edit a few things!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly, very great suggestion generated for job roles
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so quick and easy. Looks very professional and added some phrases and skills I would not have thought of.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made it super easy for me to make my resume. I previously have zero experience making resumes so this made everything extremely easy for me. I am excited to use this resume in hopefully what will be my new job!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and there were a lot of options to choose from!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been a fairly easy and user friendly process. The whole process went smoothly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, liked the way the overall look of the finish product
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be a great option if It could edit the provided information and fine tune to it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ok for now, lets see how this works out! I will provide feedback.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it's a free resume builder, but forces you to pay to get the resume after you spent time building.
Hello Laura,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wish they would not advertise that it is free when it is not.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for this app it was fast and easy to use. Really like how it helps you.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great I love that you had the information and all I did was click very easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, simply fill in the blanks. Helps with excellent wording
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome easy and quick. Didn't struggle at all to create my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius