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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good job Thank you for supporting, this will help a lot. I will recommend for anyone
Hopefully it pulls the interviews, didn't realize you had to pay until getting all the way through the process.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent services... not time consuming... easy to make resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Making you pay at the end should be advertised instead of making people put in time, only to be "gotcha-ed"
Hello Ashley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was easy to use considering I had information ready to go.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use! Can get in and out easily and the help is very helpful!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service to have for a quick service for a new job!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and Easy to Use, loved the skills generation and variety of options for each section.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and quick to update my Résumé. I would recommend this to anyone that is trying to do this very quickly and not be charged a lot of money for doing so. The template based in the system, they used was very easy and made my résumé very professional. Very pleased with the outcome
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was helpful in creating a professional and accurate resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great,thank you.I really appreciate it.So happy for the service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just beginning but looks hopeful that the composition of my new resume looks great.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing and quick no headache so far. Hope
All goes well. I'll rightly recommend.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use easy to navigate it is cheap to use would definitely recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and quick. Easy to work with and helped me though out the whole thing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use. Awesome product i recommend to anyone that needs help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome Resume and easy to do. Keep up the good work. Thank you for the experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You promoted yourself and service as free but then charge me for resume final production.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easily set up a resume by filling in the blanks. Then there are suggestions to enhance it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius