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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Very Easy to Use
February 9, 2025

Very Easy to Use. Quick Navigation and professional looking resume

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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I'm retired but looking for a part-time job and had not updated my resume in thirty years. Your template was a perfect format and provided a high quality professional resume that is reflective of my career. Thank you

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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The ad was very misleading and the pricing feels like a scam... $3 now and if u forget in 2 weeks its $30

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Marquis,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Tania H.
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Simple process but need a couple of samples to decide what you want

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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My resume looks better than ever
February 9, 2025

My resume looks better than ever. I was pleased with the lay out.

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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It is good and its really cheap and has a very user friendly layout

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Super user friendly
February 9, 2025

Super user friendly - the interface gives you recommendations for what bullet points to add in, and offers many versions to choose from.

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Ummm you definitely swindle people after taking a whole hour to do a resume into having to pay for it crappy company...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Talyssa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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To go through all of that and met with a payment and being billed in 14 days...should have the option to buy your resume without subscribing. 23 dollars every 2 weeks for a program likely to use a few times a year is steep

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alexis,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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That took a load off!
February 9, 2025

That took a load off! It was quick easy, and so much better than I had expected.

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Nice and quick easy to use and the choice of formatting is great!

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Thank you so much best service ever I really need help with resume in order to get a good job

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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It was very easy and helpful to use i love the step by step and to be able to go back and forth with out anything being erase

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Still observing how this works
February 9, 2025

Still observing how this works. I will come back to write a review over the course of my usage.

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It was an easy process with a professional looking resume. Would recommend to others.

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Hopefully it works
February 9, 2025

Hopefully it works. Im writing a review before ive received your product

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Lauren R.
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Good thank you for helping me with this i needed to update my resume

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Very easy & helpful tool
February 9, 2025

Very easy & helpful tool. Its been many years since I have needed a resume, so all the prompts and suggestions were very beneficial and helpful.

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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It took forever to process my card
February 9, 2025

It took forever to process my card. This service should be free, anyway.

Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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Stated that it was 100% free no registration CC needed and when i was finish making my resume it ask to register and provide CC

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Missouri,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius