Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good full with perfect resume materials. Templates are good also
Good just wish it accepted Cash App cards. Used this site before and I loved the different options and colors.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a seamless process. I truly appreciate having this service as a resource to complete my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
As an older job applicant this was so user friendly and helpful!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy as it autofilled most of my skills and was simple to follow
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly. Ease of use. Sections on resume were appropriate for my experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and has more options than you would have thought of by yourself for experience and such
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good experience with the site, very easy to use and understand. The tools provided helped tremendously.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful,good resume template, enhance my CV. Build resume in no time
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to complete and generate my resume. So far so good! Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and quick and provided what I needed. I would use this again,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful I am looking for a new job and needed a new resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not indicate the resume has to be purchased. Should tell you upfront before you spend a couple hours working on a resume only to have it disappear and then be told you must buy it back.
Hello Jose,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This app really helped with my resume. I really liked the automated feature; it helped tremendously with wording the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy thank you everything was clearly written out for me.Not much work to do at all
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Effective very good I like it and happy with the result, highly recommended.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very useful. I went online for a resume and this came up quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for the help w/ my resume. It very easy to manage and..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like this side i have more experience about 5 year i will know more about
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tool! It was simple, quick, and very easy to use to create a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius