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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The service is great they really write great resumes. I will use then again. I love them so much. I highly recommend using their services
I spent hours on this and was very happy with the way it turned out. I picked your sight out of countless options, because it said the template was free. Then I get to the end and low and behold, It is going to cost me $3. That feels sneaky and dishonest to me. Other wise you would have a 5 star review. There are enough sneaky companies... this should be up front and honest about the expense
Hello Lisa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
A bit misleading. Says free templates but I could not get it without paying first.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent resume format and great option to start with, great wordings
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had a great experience using this,I really appreciate the support.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great waiting on results to see if viable so far so good lets see
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good good good good good good good good good good good good good good good good good good good good good good good good good good good good
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and time efficient way to write my resume. Loved the dot point feature
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome service. Fast and easy to use! Professional resumes!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was looking up a way to get free Resume this pop up but then towards the end after you fill in all your info and did all the work you need to do they are like hey Pay up it's not FREE GOT YOU Ha so ya not fun
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The resume advice has been helpful but I am still not 100% confident this might land me interviews.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great until I realized that you have to pay for it. Let the customer know sooner!
Hello Luke,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy to use and looks great, thanks for the help today
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy but not free like add said. This is especially stupid making me write a paper for yaou at the end.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was super helpful, convenient easy. I was nervous because I never made one and this helped me out so much.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with providing job descriptions; this feature was a great enhancement.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You charge too much. Why do I have to have a monthly sub for just one resume or an update?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
User friendly, love the resume templates as well. I also like how it assists me with wording.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A great resume site so far easy to create and low price to have access for a 2 weeks or a months
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Program was easy to use and it helped with my needs, thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius