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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
738
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
Follow Margo Q.
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The service is great they really write great resumes. I will use then again. I love them so much. I highly recommend using their services

Date of experience: February 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
1 helpful vote
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I spent hours on this and was very happy with the way it turned out. I picked your sight out of countless options, because it said the template was free. Then I get to the end and low and behold, It is going to cost me $3. That feels sneaky and dishonest to me. Other wise you would have a 5 star review. There are enough sneaky companies... this should be up front and honest about the expense

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lisa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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A bit misleading
February 13, 2025

A bit misleading. Says free templates but I could not get it without paying first.

Date of experience: February 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Samuel C.
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Excellent resume format and great option to start with, great wordings

Date of experience: February 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ghana
1 review
0 helpful votes
Follow Priscilla T.
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I had a great experience using this,I really appreciate the support.

Date of experience: February 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Justin X.
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Great waiting on results to see if viable so far so good lets see

Date of experience: February 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Muhammad J.
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Good good good good good good good good good good good good good good good good good good good good good good good good good good good good

Date of experience: February 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Sophie K.
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Super easy and time efficient way to write my resume. Loved the dot point feature

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Emily T.
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Awesome service
February 13, 2025

Awesome service. Fast and easy to use! Professional resumes!

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Kamalas U.
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Was looking up a way to get free Resume this pop up but then towards the end after you fill in all your info and did all the work you need to do they are like hey Pay up it's not FREE GOT YOU Ha so ya not fun

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Omar I.
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The resume advice has been helpful but I am still not 100% confident this might land me interviews.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Luke V.
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Great until I realized that you have to pay for it. Let the customer know sooner!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Luke,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Kylee E.
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Quick and easy to use and looks great, thanks for the help today

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Tera J.
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It was easy but not free like add said
February 13, 2025

It was easy but not free like add said. This is especially stupid making me write a paper for yaou at the end.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Luis F.
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My experience was super helpful, convenient easy. I was nervous because I never made one and this helped me out so much.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Traci X.
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Very helpful with providing job descriptions; this feature was a great enhancement.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow ERIC C.
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You charge too much
February 13, 2025

You charge too much. Why do I have to have a monthly sub for just one resume or an update?

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Jackie R.
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User friendly, love the resume templates as well. I also like how it assists me with wording.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Olivia W.
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A great resume site so far easy to create and low price to have access for a 2 weeks or a months

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow RENEE Q.
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Program was easy to use and it helped with my needs, thank you.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius