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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Luke V.
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Great until I realized that you have to pay for it. Let the customer know sooner!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Luke,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Kylee E.
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Quick and easy to use and looks great, thanks for the help today

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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It was easy but not free like add said
February 13, 2025

It was easy but not free like add said. This is especially stupid making me write a paper for yaou at the end.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Luis F.
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My experience was super helpful, convenient easy. I was nervous because I never made one and this helped me out so much.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Traci X.
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Very helpful with providing job descriptions; this feature was a great enhancement.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow ERIC C.
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You charge too much
February 13, 2025

You charge too much. Why do I have to have a monthly sub for just one resume or an update?

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Jackie R.
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User friendly, love the resume templates as well. I also like how it assists me with wording.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Olivia W.
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A great resume site so far easy to create and low price to have access for a 2 weeks or a months

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow RENEE Q.
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Program was easy to use and it helped with my needs, thank you.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Philippines
1 review
0 helpful votes
Follow Kathleen N.
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ResumeGenius is known for being user-friendly, offering templates and step-by-step guides, which is great for anyone creating a resume quickly.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Christine U.
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Unsure why i was charged an additional $2,95 to make changes to agreed resume

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Yolanda T.
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Quick and easy i love the ai help with the bullets and the summary

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Annette T.
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It was so easy and fast
February 13, 2025

It was so easy and fast. There were so much options on how to do your resume

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Nithusan N.
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Greatitrioeurtuioerutioeroitiuoriotueriotuioerutioeruotuioert

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Liam T.
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It's "All free" until you finish the resume and want to download it lol

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Liam,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow John J.
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Great resume helper
February 13, 2025

Great resume helper. Old school appreciate your service it was simple and user friendly

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Tania P.
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Easy to work with, good format on site
February 13, 2025

Easy to work with, good format on site. Would be a 5 star if it was free as advertised in search engine.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Xavier L.
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Quick and easy
February 13, 2025

Quick and easy. I highly appreciate the 2$ fee vs paying full price for a full month when I only needed to add an experience.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great website!
February 13, 2025

Great website! Many different options and very easy to use.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow KJ I.
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Thank you resumegenius for helping me create my resume while making it easy and simple with a few steps while offering me choices to used especially nice temples too.

Date of experience: February 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius