Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy with lots of suggestions and auto fills which makes for an easy and very professional resume
Can't delete birthday and it helped me create a new professional resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Updated Resume 2025 format to present my work experience and knowledge to my profession clients.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great process! Thank you, thank you, thank you, thank you, thank you, thank you!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My friend recommended this to me and it was fast and easy! Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to update! User friendly! This program has enabled me to improve my verbal communication skills for the interview process as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good very help full asd;dfgjh,l;dfg;'dfgl;dfg;lkjhgfdkjhgfdslkjhgfdskjhgfdsamkjnbvcxz
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Pretty user-friendly. Unable to see final product though until submit payment
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped me with everything that had to be done it was fast and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy! I was able to enter all my information as needed and everything was done.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There is no free resume. When I started entering all my information I signed on because it said free. But it is not. So with that said. I will pay the 2.95 and cancel. I will not need further service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It works great. Makes building a resume so much easier!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice and easy to use. Very informative. Works great. We will use it more
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy site to use. Quick and helpful. Would recommend to others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Good experience. Very quick and very easy to understand
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. Easy to use. I would let my friends know to use this service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Experience working with resume genius today. Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am happy with the final outcome of my CV. It looks very professional, and I look forward to using it going forward.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed some help building a professional resume and this experience was quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use! First resume I have created in 13 years. This made it a bearable process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius