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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow DINITHI H.
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Great
February 20, 2025

Great. But I wish theres way to add more languages and change

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow MOHAMMAD Y.
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Great, Hopefully i will be recommending my friends and colleagues as well

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Easy and clearly formatted
February 20, 2025

Easy and clearly formatted. Found the tools easy to understand.

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I'm really happy with the service and all the great options I've seen so far! I just wrapped up entering all my information and picking my preferred format. 😊

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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I couldn't figure out how to remove my profile picture and I'd like to be able to edit in a full page view.

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
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I was searching for FREE resumes and your company came up. I liked your options the most. But I learned at completion that the resume is NOT free. Bummers.

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alaska
1 review
0 helpful votes
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Very easy to use
February 20, 2025

Very easy to use. A surprise at the end that your service is a paid service. But it is a reasonable price.

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Pricing up front better
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Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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No thank yall said this was free but yall be lying i dont like liars

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anhtuan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Akwelia M.
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Very easy to navigate through, very helpful and lots of great information

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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The pricing on the plan was a little misleading with the $7.95/month plan not clearly stating that it was billed annually and immediately until after you'd selected it (though before you submitted payment details).

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jayla G.
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Advertising as "free" only to charge people to download it. Scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jayla,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Murielle W.
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Be onest at the beginning that there is an amount to pay before getting the resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Murielle,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Huda M.
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Good web help me a lot to find what I'm looking for for a long time and there's too many option in it that it could maybe be successful in my future and see how I'm gonna work with it. Hope fully will be good for my future.

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow CEDRIC G.
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Great!
February 20, 2025

Great! Thank You for such an easy process for creating my document!

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
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Awesome service
February 20, 2025

Awesome service. Was very helpful for creating my resume for me

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow John L.
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Easy straight forward
February 20, 2025

Easy straight forward. Auto fill worked well. Easy to follow.

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Amanda S.
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Very helpful and great suggestions to help with work experience that lined up correctly with my work experience.

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Juan F.
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You attempt to rope people into a subscription for a single one time resume. I will set a calendar reminder to cancel before the 14 days.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Juan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Melissa W.
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The generated summaries and skills based on my resume were helpful.

Date of experience: February 9, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius