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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Should not have to pay, I hate that everything costs money these days, especially when people are making a resume it is to attain a job to make money. Also speaking for myself I do not know the best format or way to word a resume for it to stand out which is why I used this service but like I said it shouldnt cost money.
Your price went from $3 a month to $23?! That's outrageous. I've been using your service when I need it for several years. I'll be downloading all my resumes I've built on here and will find a different solution moving forward because that's just crazy.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Very helpful. Easy setups and user friendly. All templates are available to choose. Can easily download and submit to employer.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
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Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
If i can print, download and edit it great
Hoping its not like all the other sites and its easy to unsubscribe after i am finished
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
I especially liked how the builder guided me with suggested job descriptions, skill sets, and phrasing that matched industry standards and requirements. This saved me a lot of time and gave my resume a polished look that I wouldn't have been able to achieve on my own.
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
So far, this has been a smooth and quick process. I am looking forward to tailoring my resumes to different job applications in the future.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
It Was Easy. It was helpful. It did every thing for me. I just had to put in a few basic details and the program did the rest.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Very easy and relatively quick to build a resume. I did find the way they let you build a resume for free just to charge you when you finish to be misleading. $3 is a fair price for what you're getting to be fair.
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
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Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Easy to use, plenty of options to upgrade a resume. Overall its a great service.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
I thought this service was free but I was deceived. After putting alot of time into formatting it; i had to commit to paying money just to print or download it.
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
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Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Amazing, experience I recommend this to anyone.
Who wants there resume to be one of a kind. So I highly recommend this to anyone who wants that head start.
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
It was deceptive. It said free cv template. And after wasting my time to fill in the details and writing out information, the last page asked me to pay. That's misleading.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Overall, my experience was great developing the resume and cover letter. I was very pleased. It was not "free" as advertised though. It was $2.95 to start and then $14 something for every month after. I am not willing to pay that and will probably be cancelling.
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
It states it was free, which is false. After filling out all the information, we need payment for it. I wish it had told me up front before I put all this work into it.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Walked me through the whole process. It was quick and easy! Now i have a more modern looking resume that will hopefully stand out to employers.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
In the contact information, you must also have an option to add any website or url such as linkdin. Also keep fonts such as Times new roman and Ariel which are recommended for resumes
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!