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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I was very impressed with the ease of building my resume. I would definitely recommend this service.
Very Easy, only complaint - reviews said this service.company resume builder was free - but the cost is fair.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not know I had to pay to get my resume until after 2 hours building it...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and Helpful. I am very happy with this template. I would recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I researched for a "free" resume service. Reached the end of the builder and had to pay $3 to get a copy, AND remember to cancel otherwise it charges you $24 a month. BET I'm leaving a warning for the fam
Hello Kassandra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome ease of use. Uploading is easy. Good suggestions for job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy to use had my old resume on file as well so i picked up where i left off
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use. Definitely recommended to everyone. You don't have to worry about they guide you like a pro.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don,t like that I have to use my personal card instead of a gift card.
Hello Levon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Advertisement should not say "Free" when you ask for $ at the end.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleading. Said was free then asked for money when wanting to print
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good now I need to see the finished product and will recommend to others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Kept getting error message when trying to pay. I tried several cards before it would work.
Dear User,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome quality so far. First time using resume genius, I like the AI feature as well as implementing bulletins. Please continue to upgrade additional features and details for advancing career, job, and schooling descriptions but remember short and simple works wonders.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The resume is nice but the payment options are not, they rope you in for bigger future payments.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I don't like the spacing, it also took me a while to re-arrange "references" to the bottom, in fact I sill haven't solved the issue.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Tell me about the cost beforehand instead of after that is everything
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I really appreciate how they helped with wording my experience and providing examples.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy and very affordable easy to navigate receive item fast
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This tool is simple great. I was able to generate my resume is less than 15 minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius