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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Michelle U.
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I was very impressed with the ease of building my resume. I would definitely recommend this service.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very Easy, only complaint
February 18, 2025

Very Easy, only complaint - reviews said this service.company resume builder was free - but the cost is fair.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Did not know I had to pay to get my resume until after 2 hours building it...

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Very easy and Helpful
February 18, 2025

Very easy and Helpful. I am very happy with this template. I would recommend.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Kassandra V.
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I researched for a "free" resume service. Reached the end of the builder and had to pay $3 to get a copy, AND remember to cancel otherwise it charges you $24 a month. BET I'm leaving a warning for the fam

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kassandra,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Christopher D.
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Awesome ease of use
February 18, 2025

Awesome ease of use. Uploading is easy. Good suggestions for job

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow HEATHER Q.
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Fast and easy to use had my old resume on file as well so i picked up where i left off

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Very easy to use
February 18, 2025

Very easy to use. Definitely recommended to everyone. You don't have to worry about they guide you like a pro.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Levon U.
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Don,t like that I have to use my personal card instead of a gift card.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Levon,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Danielle A.
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Advertisement should not say "Free" when you ask for $ at the end.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Colleen G.
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Misleading
February 17, 2025

Misleading. Said was free then asked for money when wanting to print

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Amy W.
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So far so good now I need to see the finished product and will recommend to others

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow R. I.
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Kept getting error message when trying to pay. I tried several cards before it would work.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Dear User,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Awesome quality so far
February 17, 2025

Awesome quality so far. First time using resume genius, I like the AI feature as well as implementing bulletins. Please continue to upgrade additional features and details for advancing career, job, and schooling descriptions but remember short and simple works wonders.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Mackenzie N.
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The resume is nice but the payment options are not, they rope you in for bigger future payments.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Spain
1 review
0 helpful votes
Follow Sharmani W.
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I don't like the spacing, it also took me a while to re-arrange "references" to the bottom, in fact I sill haven't solved the issue.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Samuel G.
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Tell me about the cost beforehand instead of after that is everything

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Hillary C.
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I really appreciate how they helped with wording my experience and providing examples.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Maria V.
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It was quick and easy and very affordable easy to navigate receive item fast

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Yathish P.
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This tool is simple great
February 17, 2025

This tool is simple great. I was able to generate my resume is less than 15 minutes.

Date of experience: February 7, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius