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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It a smooth process and nice experience so far.,,,,,...
So fast and easy to use. No issues at all. Loved all the references to help!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and easy. I was very pleased with the app and the professional style choices provided to me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent it was easy to create the resume. I highly recommend this site
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I not sure how to put this words but I'm please with the fact I needed this an so many ways. Thank you for your support.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looks good and the ideas fit with my skills and time line thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
NO issues at times, thank you for the easy guidance and computer friendly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like how interactive this website is and easy it is to write and format your entries to make a ver professional resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice template outline and pre written statements to insert into resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good tool to use, very easy to navigate through the steps of making this happen
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate creating a resume and this made it an easy task with professional results
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise as being a free resume service, and I spent over an hour perfecting my resume, and at the very end of the process you put up a paywall before I receive my resume. Congratulations, you got me, I'm too tired to do it anywhere else. But I will not pay more than the one time payment and you will never ever receive any business from me in the future. This is predatory behavior and I will make sure that everyone I know, knows not to use this website in the future.
Hello Tiffany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very straight forward. Made the entire process stress free. And only took maybe ten minutes.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User Friendly. Easy to understand. Love the suggestions for every item.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use. I love the recommended phrases which I can edit and move around to my liking.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website was easy to use and offered many resume templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Great suggestions. Numerous options for layouts. My CV looks amazing!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great experience, I greatly appreciated their suggestions,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty simple to create,,was hoping it was free like it said but was still worth it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had no idea I'd be charged for this resume I needed until I was stiffed out of it at the end! "Unlimited downloads" I only needed 1 you awful, awful AI-hawking, money-grubbing website. Literally just needed an existing resume rephrased. Screw you! + how sickeningly smug do you have to be to ask if my 1 star review is a mistake! I'd give 0 stars just for you saying that if possible LOLLL.
Hello Alejandra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius