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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

AE
1 review
0 helpful votes
Follow MO'MEN V.
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It a smooth process and nice experience so far.,,,,,...

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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So fast and easy to use
February 21, 2025

So fast and easy to use. No issues at all. Loved all the references to help!

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Excellent and easy
February 21, 2025

Excellent and easy. I was very pleased with the app and the professional style choices provided to me

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Monica F.
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Excellent it was easy to create the resume. I highly recommend this site

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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I not sure how to put this words but I'm please with the fact I needed this an so many ways. Thank you for your support.

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Looks good and the ideas fit with my skills and time line thanks

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Stephanie P.
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NO issues at times, thank you for the easy guidance and computer friendly

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Suzette H.
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I like how interactive this website is and easy it is to write and format your entries to make a ver professional resume.

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow MARIYAH E.
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Nice template outline and pre written statements to insert into resume.

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jamie M.
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Good tool to use, very easy to navigate through the steps of making this happen

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Andrea X.
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I hate creating a resume and this made it an easy task with professional results

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tiffany L.
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You advertise as being a free resume service, and I spent over an hour perfecting my resume, and at the very end of the process you put up a paywall before I receive my resume. Congratulations, you got me, I'm too tired to do it anywhere else. But I will not pay more than the one time payment and you will never ever receive any business from me in the future. This is predatory behavior and I will make sure that everyone I know, knows not to use this website in the future.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tiffany,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very straight forward
February 21, 2025

Very straight forward. Made the entire process stress free. And only took maybe ten minutes.

Date of experience: February 11, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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User Friendly
February 21, 2025

User Friendly. Easy to understand. Love the suggestions for every item.

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
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It was easy to use
February 21, 2025

It was easy to use. I love the recommended phrases which I can edit and move around to my liking.

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Marilyn E.
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The website was easy to use and offered many resume templates

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Gail A.
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Easy to use
February 21, 2025

Easy to use. Great suggestions. Numerous options for layouts. My CV looks amazing!

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Kathryn L.
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It was great experience, I greatly appreciated their suggestions,

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Pretty simple to create,,was hoping it was free like it said but was still worth it

Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Alejandra I.
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I had no idea I'd be charged for this resume I needed until I was stiffed out of it at the end! "Unlimited downloads" I only needed 1 you awful, awful AI-hawking, money-grubbing website. Literally just needed an existing resume rephrased. Screw you! + how sickeningly smug do you have to be to ask if my 1 star review is a mistake! I'd give 0 stars just for you saying that if possible LOLLL.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alejandra,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius