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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use Was what I was looking for hope everything comes out at the end if it does we'll recommend this site to others
It was quick and easy, with many samples of which direction to take.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good app for doing my resume. Hopefully it will give good results
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fair- don't like I have to pay before seeing if resume is 2 pages in preview its jammed into one
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent I needed a easy simple way to get my resume up to date
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website love it so far great resume work etc etc etc etc
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Far too expensive, advertised as "free," zero disclosure of cost prior to wasting your time using it
Hello Rose,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Everything was great thank you. Perfect resume builder. Thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise your services as free, but then you hit us on the back end. It would be much more honest and reasonable to be up front and tell people in advance they will have to pay.
Hello Jo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Not happy that something stated as free has a payment required at the end
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, I like using the app so far. I might recommend it to someone if I see the results are as good for me, so other people can use it also.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and helped me make my resume that i was looking for and very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Until it came to the review section it was quick and easy and looked professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to adapt to rnew resume demands, apply buzzwords ATS and recruiters look for and look up job descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have a great experience thank you so much for guiding me of my resume..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and convenient assistant in creating resume. Help save time in creating a quality resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate, excellent support! Beneficial website and source.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very helpful and timely as I am currently looking for a new job and they need an updated resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with creating your own resume specially because I am a beginner in making them.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, many generated suggestions if wanted, would recommend
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius