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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Advertised as free until you get to the end a bit deceiving! Having completed the resume felt I had no choice!
Easy and good. Needed resume in a hurry. Great experience and looking forward to seeing the future
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful in recommending sentences and structure that would be otherwise difficult to form on the spot.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like where it says you can cancel at anytime by emailing or calling the number and you don't provide the email.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you, it was quick and easy to understand. Also easier with the layout and assistance.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website provides a great step by step professional guideline to creating an effective resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help! I really appreciated the template format for creating my resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think saying it is "free" is very misleading. Also the automatic renewal is a money grab.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The Resumes are well put together and looks very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and fast very good for the first time I use it,thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Been a while since I've written resume. The ease and helpfulness is this tool is awesome.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome Tool. I found it a less stressful way of making things happen
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was suppose to be free. Got charged. Will have to call to cancel subscription within 14 days.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great thank you. I have return to uni. I have been offering a scholarship and did to update my resume to receive scholarship. I hope this resume will help assist me in my future employment.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am very pleased so far. Very user friendly application. Downloading the resume was easy. Thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Still trying it out. Not sure about this yet?////////.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy with excellent results. My resume looks more professional!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to do and in no time, great selection process and looks fantastic
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, easy to add my old resume right to this site.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius