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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Daryl A.
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Great job in getting the resume fix up, worked well and easy to use.

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Fantastic tool for updating your resume. I really enjoyed this product.

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was supposed to be free, but there was a charge and an automatic monthly charge. You lied.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jeremiah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Bigozinai T.
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Great tool to use for your resume, in case you have no idea how to build your resume, special if is your first time

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I don't like how this is set up to bill me monthly after 14 days...

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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That was quick!
March 1, 2025

That was quick! I needed to generate a resume to respond promptly to a job announcement. Let's hope I get the job.

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Easy and quick to use
March 1, 2025

Easy and quick to use. Happy with all the options. Overall happy

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Becky A.
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So irritating that this is marketed as a free process, when you must pay to get the resume you worked on. JUST TELL ME THE COST UPFRONT! I'll pay it and it won't feel like a damn scam!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Becky,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kayla O.
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Very easy and helpful in very many ways, very good if your not sure how to make a resume

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kara J.
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This was an easy way to create a resume for myself! It told me each step I needed to do next! Definitely recommend.

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Arjun G.
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Not giving a trial without payment is kinda bummer. Hope this will change.

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow ESTEFANY J.
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NOTA:SOLO QUIERO UNA COPIA NO QUIERO PAGAR MENSUAL PLEASE.

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Chanin A.
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Easy, quick and lots of options
March 1, 2025

Easy, quick and lots of options. I uploaded my resume and resume genius took it and formatted it into a clean nice looking format

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Mackenzie K.
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I did not like that it cost so much and I couldn't change the order of the sections, the font, caps vs. non caps, etc.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mackenzie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Hate that it says its free but really it wasn't. Had to pay to get resume that states is free when you start

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Victor V.
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My experience has been great using this application. Thank you.

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Virginia W.
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This app helps a lot with creating resume that fits my needs. Works great

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Very easy to navigate!
March 1, 2025

Very easy to navigate! But I did have some issues trying to check out.

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Cecilia U.
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Didn't know I would have to pay at the end and then get charge almost 30 dollars after 14 days

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Autumn W.
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I wish you can Bold and change text easily. Enhancement of special characters can make a resume stand out

Date of experience: February 18, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius