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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
728
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I appreciate the ease of use!
March 20, 2026

I appreciate the ease of use! There are many templates to choose from. The assistance in professional sounding material to implement was beneficial.

Date of experience: March 10, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Very easy to operate
March 20, 2026

Very easy to operate. Great resume suggestions on format and wording.

Date of experience: March 10, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Misleading pay structure
March 20, 2026

Misleading pay structure. You advertise a free resume builder but lock it behind a paywall that is tied to a subscription. I need the resume so I've paid for the trial, which I will immediately be canceling. Honestly, if you advertised a downloadable resume for 2.95 people would happily pay it... but this is an awful and misleading practice. I don't even seem to have the option to download the plain text version. Do better.

Date of experience: March 10, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Hello,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Fast and easy
March 20, 2026

Fast and easy. It was well guided, and the assistance was helpful.

Date of experience: March 10, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Earnisa T.
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Very Helpful, Especially in time of expedited need. Under pressure this is an Excellent tool to help execute task successfully

Date of experience: March 10, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Aviola H.
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I searched for "free" no cc required resume templates and was lead to believe there was no fee and as soon I finalized the resume I was forced to pay.

Date of experience: March 10, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Hello,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great for job readiness and I've been paying for some months now

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Robbie C.
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First time user of this type of programme so really impressed with how it works so I can update my work propfile.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Betsy M.
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Very helpful
March 20, 2026

Very helpful. I haven't written a résumé in years, cause I'm going back into the workforce and this was very helpful for me. I'm still learning it.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Process was fast and easy
March 20, 2026

Process was fast and easy. I haven't had to write a resume in over 16 years

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Suggests ai all the time, charges at the end. I dont care if this is featured or not let me leave a review without a word limit

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Hello,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great templates and east to use!
March 19, 2026

Great templates and east to use! I used resume builder to reformat a resume I had used for several years. I recieved an offer off of this new resume within one month. It looked more polished and professional.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Lornia R.
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I had a very good experience updating my resume. The system provided lots of helpful information.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

1 review
0 helpful votes
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First time
March 19, 2026
Updated review

Online, setting up my profile, and creating my resume were all good. Had a little problem when I called customer service, but that was handled professionally.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.

Regards,
Resume Genius


Quick, user-friendly, and the final product looks good
March 18, 2026
Previous review

Quick, user-friendly, and the final product looks good. I found your AI suggestions helpful and used them in my final product.

Date of experience: March 8, 2026
Maryland
1 review
0 helpful votes
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Good, quick, easy, direct, cheap
March 19, 2026

Good, quick, easy, direct, cheap.
I love the fact that you are able to edit from the previous resume

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow DONOVAN T.
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This was surprisingly easy to use to update an old resume. Process took less than 20 minutes, imrpoved the appearance significantly, and wasnt overpriced at the end. I fully expected a bait and switch to a $20-50 subscription requirement, but for under $3, this was amazing.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Ruth A.
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Very efficient with samples of support in choosing what makes a resume stands out.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Hard to save
March 19, 2026

Hard to save. The AI is hard to edit once it is in there. I wanted to get the AI suggestions and then make small edits on my own and my progress kept getting deleted and I had to start over 3 different times.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I am very satisfied with this product. It performs exactly as described, easy to use. The quality exceeded my expectations Overall, I am happy and highly recommend it.

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Andrew B.
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It says free, than you have to pay to get the resume. Shady. The suggestions were good, but be ready to buy the results

Date of experience: March 9, 2026
Alexandra M. ResumeGenius Rep
2 weeks ago

Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!

Regards,
Resume Genius