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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Not as free as advertised on Google, but I needed a resume done quickly.
Hidden charges are bull$#*!. To say that the process was free was a flat lie
Hello Eric,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use. Nothing else to add to this message. Thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was told on ad on google that no credit card or purchase was required to create resume. When trying to save resume, was told that a credit card and purchase was needed.
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This has helped me tremendously. I would recommend to anyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy platform. The AI suggestions were really great as well/. Loved the templated options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish there was a way to further customize the order of where sections are put while keeping with the page layout of the templates.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Could be free. Im broke. Live and let live. Ha, ha, g-money.!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love the guidance and suggested wording plus the ease of pre made templates.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just found a job that I am interested in. I had a reume done, but it needed some work. I felt comfortable as soon as it was uploaded and offered great suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and effective for building up resume and the templates are professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bit of a click bait with the "free resume" but cheap enough price, props to the marketing team for that one and good selling price!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use, and very convenient but should offer a free copy before a paywall.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really elaborates essential skills that can help me find an employer
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy fast and easy fast and easy fast and easy fast and easy fast fast fast fast fast
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
We will see what happens. I'm not sure yet but we will see. Thanks.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great site to work with building your resume to assist you with finding job
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cost of subscription is too high otherwise great experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy to use. Great suggestions and overall great service and platform.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its fine why are you making me do this so it's inconvenient and I don't like that this survey has that for 50 characters I don't wanna be featured in a review 43 more characters and this is really pissing me off So now I just, I'm gonna take a star off
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius