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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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My experience with resume genius was very helpful and easy to use. It increased my knowledge and understanding of writing a professional resume.
Very easy, creative and friendly way to use. My time was very well spent without any editing and creating the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it. I suck doing my own resume. I will continue to use this site
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cost should be up front,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Job! The resume looks very professional. I believe this is what it should look like.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and easy to operate. I appreciate having ready made descriptions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, gave many options to choose from that were direct and concise. I tend to ramble and muddle my words, the options listed help considerably.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful easy to use. I like to snippets to use in my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have a good experience in making my resume and it create a better format.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was great except for the requirement to type a 50 word review. The checkout process was also difficult & somewhat mis-leading. It should be more clear you have to pay for the service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy fast and my resume looks Great! I would recommend this to anyone that is unsure about doing their own!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I do not want to be billed just need this one Time thanks for sharing that info so I know I need to cx before 14 days. God Bless
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great templates. Had formats that would have taken awhile to format in Word.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the suggestions! Made it very easy to get all the details I wanted included in my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really like you guys suggestions and it made me come up with my thoughts
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far a good product. Easy to use. Good description. A lot of templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and provides great suggestions to improve a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, affective and seems professional. Hopefully, it helps with what I need thanks a lot
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pricing was a surprise. Thought is was free………………………………..
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love how my resume turned out. The help with formatting and wording were very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius