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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It said this was free, now you are charging me. What a scam and a disappointment. The technology is very good, and it was very easy to use. But I am disappointed that it said it was free and is not.
Great service.great help today is a good day hope this is rgw last resume I ever have to do so professional greatest ever
You made our day with your review! Thank you!
Regards,
Resume Genius
Excellent templates and easy to create and end product looked great!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
No mention of having to pay for my document until the end.
I think you are a bunch of PIRATES.
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Very simple, like the format, love the suggestions provided
You made our day with your review! Thank you!
Regards,
Resume Genius
Easy process and awesome product. So glad I learned about this service.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
The modification and prompts were easy to use! I am very thankful for the support.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Still need to download it and see what it looks like.
You made our day with your review! Thank you!
Regards,
Resume Genius
I clicked on this link because it said free resume builder and it in fact was not free.
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Advertised as free but you have to pay. So its not free. False advertising.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Great product, I am glad that you get a sample before you have to pay
You made our day with your review! Thank you!
Regards,
Resume Genius
Many thanks! Easy to navigate and so many selections to choose from. Made this a breeze.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was an excellent service that provided a quick, easy, and professional resume.
You made our day with your review! Thank you!
Regards,
Resume Genius
So easy to use, templates are also great, so many options to make your CV stand out from others
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Easy an clean perfect for someone in a hurry to get things done
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It specified that the resume was a free template and then charged me at the end. Deceptive information.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Very easy to build cv, wish i had gone here first i liked that it helped me to write thing by suggesting things to put on my cv
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love resume genius,very helpful. I will recommend this service to all my friend and community. Easy program to work with
You made our day with your review! Thank you!
Regards,
Resume Genius
Pretty quick and easy to create a resume. I'm a federal employee so I appreciate the flexibility with the bullet points to create the right resume.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius