Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experiences using this website was Fast and easy. Thank you!
You made our day with your review, thank you!
Regards,
Resume Genius
You made our day with your review, thank you!
Regards,
Resume Genius
Very intuitive, the generated bullets were extremely helpful. The resumegenius application takes the confusion and stress of creating a resume out of the equation.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Some formatting errors exist but the AI generated comments are great.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Quick efficient very easy exactly what you would want for this
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Very quick and easy process with great interface and resume options.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good, hope this helps me get the job that I really want.
You made our day with your review, thank you!
Regards,
Resume Genius
Best tool for cv making and reasonable they charge with many options.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Super! The ease of entering my personal date made it all worth the while. The format that it was organized gave it a pro look.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Fairly easy to do. Im not to good at this type of thing but it went well
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Great tool for anyone that needs to rework their resume for any reason.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and simple and very professional. Thank you very much for the help. I recommend it
You made our day with your review, thank you!
Regards,
Resume Genius
Easier to create my resume than I thought it would be, great experience
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, accurate,
Quick and efficient
Would recommend
You made our day with your review, thank you!
Regards,
Resume Genius
Beautiful service,very professional,love every thing..
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Excellent resume site, simple step by step process allows for ease of use.
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
I found lot of great professional templates here. Beautiful resumes
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Very misleading saying its free resume templates, get all through making one and then have to pay for it. I do hope I can cancel without any dramas.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius