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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
Follow Carlos I.
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The fee information should be at the beginning. The company make it looks as if its a free service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Easy process and the added help they offer is awesome. Highly recommend.

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Not clear that you had to pay for the resume. I did not appreciate feeling swindled at the end of building a resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Don't like the automatic charge after a month. I really just need this resume once. I am going to cancel after paying the $2.95

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great experience, easy to use
April 13, 2025

Great experience, easy to use. Made my resume professional

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Devon S.
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It was just great simply UI and easy additions to the resume.

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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This resume builder is easy to use
April 13, 2025

This resume builder is easy to use. It gives extensive examples of detailed description of responsibilies.

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Good
April 13, 2025

Good. I dont like the auto renewal. I will cancel before 14 days

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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I am happy to this program to help me apply for a new and better job

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Happy with resume
April 13, 2025

Happy with resume. I'd rather not be forced to leave a review after paying $24.

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow GinaMoney E.
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Resume Genius builder made building my Resume so easy. Happy.

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Meg P.
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Simple, easy, hassle free
April 13, 2025

Simple, easy, hassle free. Great resource data base made the process simple.

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Alvin C.
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This was an easy process
April 13, 2025

This was an easy process. Really like having the bullet points to help fill it out! Great Job!

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Very easy thank you
April 12, 2025

Very easy thank you. I appreciated the AI generated prompts and suggestions.

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Stephen B.
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Very nice, was easy to figure out and made the resume process easy

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Melanie U.
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I imported my existing resume with the hope of only needing to add my most recent experience. I ended up having to start from scratch even though the import was successful.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Susan Q.
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Great process to building my resume, it easy helpful and fast

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Tiffanie C.
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It said this app was free
April 12, 2025

It said this app was free. After investing the time to create it I find out you are charging. That is false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Darcie I.
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Excellent site options are great
April 12, 2025

Excellent site options are great. Basic detailed to your needs

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Kristofer K.
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Great process with easy-to-understand instructions and real-world options.

Date of experience: April 2, 2025
Alexandra M. — ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius