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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow STANLEY Y.
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Not transparent with the costing at the beginning of the service offering.

Date of experience: April 3, 2025
Alexandra M. ResumeGenius Rep
over a year old

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Easy to use, very user friendly and AI helpful. It took me less than 5 mins

Date of experience: April 3, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Not easy to rearrange components and difficult to search for options.

Date of experience: April 3, 2025
Alexandra M. ResumeGenius Rep
over a year old

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

France
1 review
0 helpful votes
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Très bonne expérience intuitive, hâte de voir le rendu. Merci

Date of experience: April 3, 2025
Alexandra M. ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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I still haven't seen the finished product but so far thus has been pretty fast and easy. I loved the suggested bullets saved a lot of time typing

Date of experience: April 3, 2025
Alexandra M. ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Pakistan
1 review
0 helpful votes
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Using a resume builder site was quick and efficient. The templates were professional, and the AI suggestions helped refine my wording. Customization was easy, and the final result looked polished. It saved me time and ensured my resume was ATS-friendly. Overall, a seamless and stress-free experience for job applications.

Date of experience: April 3, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Good experience lists
April 13, 2025

Good experience lists. Very thorough resume building tools.

Date of experience: April 3, 2025
Alexandra M. ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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This made organizing thoughts and information so much smoother than I remember. Great for those who have not updated their resume in a long time!

Date of experience: April 3, 2025
Alexandra M. ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very user friendly
April 13, 2025

Very user friendly. Very helpful to be able to use any skill and description and not be locked into the job title I'm using.

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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I shouldn't have to pay
April 13, 2025

I shouldn't have to pay. However, it was a good app to use, and it helped out a lot. It just is inconvenient to pay as a college student when it's required for me to have it.

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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It was okay, this is the first time that i have used this site.

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Very easy and helpful!
April 13, 2025

Very easy and helpful! Many resume formats to choose from, so helpful!

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great experience and quick to retrieve updated resume u last worked on. $23.95 seems kind of pricy when I have also paid in the past. Thanks

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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This has been intuitive, easy, and fruitful, I would recommend

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Template advertised as free, but to get resume I had to pay a fee. I wish you would be up front at the start that there is a fee to download.

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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The fee information should be at the beginning. The company make it looks as if its a free service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Easy process and the added help they offer is awesome. Highly recommend.

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Not clear that you had to pay for the resume. I did not appreciate feeling swindled at the end of building a resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Don't like the automatic charge after a month. I really just need this resume once. I am going to cancel after paying the $2.95

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great experience, easy to use
April 13, 2025

Great experience, easy to use. Made my resume professional

Date of experience: April 2, 2025
Alexandra M. ResumeGenius Rep
over a year old

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius