Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast to fill pout and make a great looking resume as well pretty advanced AI assistance
Quite good. (In my best Englishman accent.) 1 2 3 4 5 6 7 8 9 10 11
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Fabulous, I really enjoyed being able to make my resume look great
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Very comprehensive and user friendly. Suggested topics that I didn't consider
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Editing my current resume with help of AI - looking forward to successful results
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
It's awesome. It's easy to use and I would recommend to anyone needing a resume
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Super easy and user friendly! It made it so easy to customize with all of the fantastic suggestions.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Received great instruction on what I needed to put in my resume
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is misleading that this is not a free service. It was advertised as such.
We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.
Regards,
Resume Genius
Easy to use and build is quick, and the site makes it easy. Summary generation is seamless
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Easy to use and extremely convenient! I've decided to get back into the workforce and I thought my first hurtle would be creating a resume. However, resume genius helped me to over come that obstacle with ease.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to create my resume with your automated suggested bullet points to highlight my job duties
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
This Resume Builder offered the fostered professional aptitude.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
The process of creating a senior resume what absolutely seamless. I was so impressed with the job descriptions that definitely aligned with my previous employment as a paralegal.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great hjtdhgf, hjfjhgfhgfshgfj, hfhgfjgfjhfhjfhgf. Kjghgfhmf
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Why the actual $#*! is this placed on any free resume service, why I there only an option to subscribe
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Easy use, advanced technology and high rating online of product
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
This was easy and quick. Payment was low. Website was easy to use.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very intuitive and super easy to create. Professional looking!
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius