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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow MICHELLE D.
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I have always been able to reach a customer service representative whenever I have had an issue. I have always received excellent customer service.

Date of experience: December 3, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Its expensive but the website is nice
December 13, 2025

Its expensive but the website is nice. Make sure to cancel before the 14 day trial, and just rebuy every time you need to edit your resume.

Date of experience: December 3, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Very helpful!
December 13, 2025

Very helpful! All of the descriptions for the summary and job skills, etc were very accurate for what I do which helped streamline the building process tremendously.

Date of experience: December 3, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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This is a horrible way to get an honest opinion of the services you provide... again just a way to get better ratings... knowing that most people wont fill out 50 words to complete the bull$#*! survey.

Date of experience: December 3, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Very easy to navigate
December 13, 2025

Very easy to navigate. The process of transferring my current outdated Resume was straight forward and I'm happy with the result.

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I didn't know how or where to begin on starting a resume. But using ResumeGenius made creating a resume super easy! Prompted so many thoughts and ideas that I could think of but didn't know how to make it sound professional.

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Super Easy!
December 13, 2025
Updated review

The process was very easy. I was extremely impressed with the different styles of resumes to choose from. It was hard choosing which one to go with. The finish results looked as though my resume was done professionally. I will recommend this to anyone I know that need to polish their resume

Date of experience: December 1, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius


The experience creating my daughter's resume was very...
December 12, 2025
Previous review

The experience creating my daughter's resume was very easy and hassle free. I am very happy with the results. Thank you

Date of experience: December 1, 2025
Minnesota
1 review
0 helpful votes
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Falsely Advertised as free
December 13, 2025

Falsely Advertised as free. Requires payment in order to use created resume. What's the point in building a resume if you can't use it?!

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

New York
1 review
0 helpful votes
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This platform is easy to use
December 13, 2025

This platform is easy to use. Appreciate the templates. Thank you!

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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The resume building process was quick and easy to use. I liked the pop up suggestions as well. It made the process painless for me.

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Russell C.
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Was very easy experience building my new resume. Would definitely recommend this product to others in need of assistance building a resume!

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Good, good, good, good, good, good, good, good, good, good.

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Said it would be free then they charge you at the end. Ball blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Wyoming
1 review
0 helpful votes
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Helped me through the process of creating a resume. I liked how they gave you options for formatting and helped you step through the process. Also helping with wording was great

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Very easy to use
December 12, 2025

Very easy to use. Great suggestions! I was having a hard time accessing my old resume. Instead of being stressed this was perfect!

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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A Huge welcomed Stress Reliever!
December 12, 2025
Updated review

I was stressed to no end having to put together a resume is such a short amount of time for a much needed seasonal job listing! Your site made it so easy and I am submitting like crazy to try a grab a seasonal job with one of the local shops near by!

Thank you so much!
Sincerely,
Jennifer Howard

Date of experience: December 1, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius


Thank you so much, was easy and uplifting
December 11, 2025
Previous review

Thank you so much, was easy and uplifting. Been a Stay at home mom for over 10 years so re-entering the workforce is scary and frustration enough as it is, but this site made is alot less stressful!

Thank you!

Date of experience: December 1, 2025
Illinois
1 review
0 helpful votes
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THIS SITE SAID IT WAS FREE AND AS USUAL LIES ALL THE TIME. PAID 3 DOLLARS FOR TYPING A RESUME AND IT REALLY PISSES ME OFF WHEN SITES SAY THEY ARE FREE AND STRAIGHT UP LIED JUST TO GET MY MONEY. I AM CANCELING RIGHT AWAY

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Canada
1 review
0 helpful votes
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Excellent easy to use great and very simple I would recommend this site to any on who needs a resume completed fast and simple to use very accurate account of life in detail no trouble

Date of experience: December 2, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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So far ok I'm not very good at doing things on the computer, but this really helped me so it was very pleasant yeah the only thing I have a problem with is at the very end I find out that I have to pay a little bit of money which I thought it was free, but I did pay it

Date of experience: December 1, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
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Easy, helpful with the suggestion's boxes help so much to create your own version and creating your own. I would use this application again.

Date of experience: December 1, 2025
Alexandra M. — ResumeGenius Rep
4 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius