Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Awesome and quick experience. Everything was very professional easy.
Easy and actually fun! Simple and cool to use. Great job. I'd recommend it to anyone looking for an easy way.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Quick and simple. It is easy to use and easy to afford. Many different options to chose from
You made our day with your review, thank you!
Regards,
Resume Genius
User friendly and easy to use. It was easy to set up and make adjustments to any style or preference you are pleased with.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Amazing platform without any stress. It has advanced technology concepts for modification of existing and newly designed software for cv applications
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Love it My resume is so perfect. I Think I will land a job soon yes
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Greatgreatgreatgreathdhdhhdhdbdbhdhjdjdjdjjfjjfjjfjjdj
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I am very satisfied with how my resume looks. Also easy to use.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Simple and easy to use with time saving additions included!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
It's good to use the resume genius because its convenience.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
I wish I could just pay $3 per resume instead of having to sign up for a trial
We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.
Regards,
Resume Genius
I love this application. Helped me so fast in building my resume.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Quick, Easy, Professional! A++ I will use this as my permanent Resume creator for not only mine, but for my clients careers as well.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Helpful tool, glad to use it. Follow-up emails and such are not my favorite but so far not overwhelming.
We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.
Regards,
Resume Genius
This was a quick and easy process. It made updating my resume smooth.
You made our day with your review, thank you!
Regards,
Resume Genius
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Very professional looking resume and quick to get it. I really found it easy to use.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Very detailed and intense took longer than i hoped I hopeful
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Great service, pretty cheap and the design templates are very clean and sophisticated
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius