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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Average experience.
May 18, 2025
Updated review

Not exactly user friendly, difficult to navigate, signed up for a two week trial and was billed twice

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius


My experience was fine but I don't like being forced...
March 29, 2025
Previous review

My experience was fine but I don't like being forced to write 50 characters

Date of experience: March 18, 2025
Georgia
1 review
0 helpful votes
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It was fun
May 18, 2025

It was fun. The process was easy and intuitive. The User interface was clear and precise.

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Customer service
May 18, 2025
Updated review

Failed to give full refund after canceling, please make sure it is canceled completely. So far only refunded half

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius


Was easy to use however it is misleading, stated as...
April 4, 2025
Previous review

Was easy to use however it is misleading, stated as free, but is not

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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This was really easy to use and convenient. I appreciate the efficient technology.

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I liked how easy it was for me to edit. If I needed this service again, I would use this

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Satisfied Customer
May 18, 2025

The process of creating and refining my resume was a highly favorable experience. From the initial steps of gathering information to the final formatting and polishing, every stage was simple. I felt supported and guided throughout, which made the task much less daunting and more rewarding.

Date of experience: May 9, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hi Michael, we are happy to read your wonderful experience with our site. We strive to provide our members our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Easy fill in forms, professionally written, and bullet points suggestions

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for the Review, Joanne. We are happy that you were able to enjoy our service

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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This site made creating a resume quick and easy. I would recommend this site to anyone needing to create or refresh their resume.

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for the Review, Jordan. We are happy that you were able to enjoy our service

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Have not been able to effectively try out the experience just sign up today.

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Emely A.
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Paying is crazy but I know that everything now a days cost money

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Quick, easy, and there were lots of options! I liked I was able to upload an older resume so I didn't have to start over.

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Thank you for making the process easy and running specials.

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Easy to navigate and professional looking finished product

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Very easy
May 18, 2025

Very easy. I would recommend to everyone I know. I was able to improve my resume

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Not what i thought but we live and we learn... But hope other find what they are looking for...

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I really like the AI features to help guide us in proper grammer and sentence structure for listed ideas in descriptions

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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It was helpful creating my resume and I'm going to use same template in the future

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Nananananananananananananananananananananananananann

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hi Arnick, we are happy to read your wonderful experience with our site. We strive to provide our members our best. Thank you for the 5-Star review!

Regards,
Resume Genius

GB
1 review
0 helpful votes
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Its an excellent tool and really helped with formatting and design

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for the Review, Yvonne. We are happy that you were able to enjoy our service

Regards,
Resume Genius

NL
1 review
0 helpful votes
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Instant and super easy
May 18, 2025

Instant and super easy. Templates collection is awesome. Good site for resume building

Date of experience: May 8, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for the Review, Ranjith. We are happy that you were able to enjoy our service

Regards,
Resume Genius