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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Rachael V.
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It was very good and easy to use, I liked that it new what I wanted to say on my resume. Thank you so much for helping me.

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I tried to take off the "work towards degree" since I graduated with my degrees, but wasn't able to.

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Brenda M.
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The information provided for descriptions of services I have listed were fantastic.

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
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So far, so good
May 31, 2025

So far, so good. The AI is very relevant and useful for what I am trying to achieve.

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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My experience has been great so far, easy and so convenient!

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Nathaniel B.
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You should have a 1 time payment option for this trial and not try and trick people by auto renewing after 14 day trial.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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They said its free then charged me. Loosers. The funny thing is they are offering a "free follow up" on my order. HAHA

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kalissa F.
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Professional and easy to use!
May 31, 2025

Professional and easy to use! Uses a easy to use format. Will use again

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Cayla H.
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Very misleading website
May 31, 2025

Very misleading website. Spent time creating resume thinking it was free only to be hit with a pay wall. Please be more upfront about pricing.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Julius L.
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So far so good it's Good experience to have my resume through you people

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Cody M.
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Easy and helpful to use
May 31, 2025

Easy and helpful to use. I do not have a lot of experience with make my resume

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Shauna H.
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Easy to use, i like the template options given - AI generated is key

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Don't advertise your service as free if it's not. I would have used the service anyway if the price was advertised up front, and it's well worth the 14-day price, but the fact that it felt like a bait-and-switch leaves a bad taste in my mouth.

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jarred L.
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I would have loved a free trial to test all the features and what it has to offer

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Anna L.
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My resume needed a remodel or better structure. It was easy to take the information from my previous resume and make updates where needed, Sometimes we put a resume out there not giving ourselves enough credit or possibly including too much. This was very helpful. I would use it again, but hopefully I don't have to.

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Noah F.
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Reset all progress when switching apps/tabs, frustrating over the course of 2 hours.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Gerardo P.
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Excellent, it makes the update fast and easy, I would recommend to any one

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Illinois
2 reviews
0 helpful votes
Follow Peggy J.
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Love the bullets & the information compiled that goes along with the positions

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Suzanne R.
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All good I found it easy to use with plenty of options for design and descriptions

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Elaine J.
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Very easy to follow along and complete. Was able to import my previouss resume so It was very easy to follow along.

Date of experience: May 20, 2025
Alexandra M. — ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius