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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Winifred P.
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Said was free and it's not, then you have to cancel when it should be a one time fee.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Texas
1 review
0 helpful votes
Follow BALEHAGER H.
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I am very happy to have my resume done on this web site. Thank you very much.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Joel D.
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This resume builder with the AI options really makes building your resume fun and efficient!

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Kuwait
1 review
0 helpful votes
Follow AZIZOLAH A.
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The AI support and uploading the old resume and refining it was smooth and gives a comfortable feeling of being in control and the guidance made it easy to follow the steps.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy to edit
June 3, 2025

Easy to edit. And lots of options for bullet points. The AI feature is helpful.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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It should be made clear from the beginning that it requires payment. Chat GPT says it is free.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Pennsylvania
1 review
0 helpful votes
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I just wanted a functional resume template and instead I had to go through yet another resume builder that output a chronological resume like every other resume service.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Should note the price first
June 3, 2025

Nothing worse than spending X amount of time inputting all the info only to find out that there is a cost!

Date of experience: May 25, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
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The CV format simply made sense, I didn't realize that my CV can still be improved until I got into this.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Easy to use but wish I wasn't baited into using the website based on it being free but then it was not

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Florida
1 review
0 helpful votes
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I appreciate the ease of use, the low cost, and options available.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ben V.
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Predatory business model that locks any sort of meaningful use behind a pay-wall

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Botswana
1 review
0 helpful votes
Follow Goitsemodimo L.
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Its great but i hate the surprise account creation and subscription stuff. Why make it look free?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Nora g.
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Quick, uncomplicated formats
June 3, 2025

Quick, uncomplicated formats. Easy to follow directions.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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I don't like being mislead that this is free. Why can't you just be honest upfront. I would then respect you. Now I don't trust your company and suspect canceling my account with you will be a headache. I hope you prove me wrong.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Colorado
1 review
0 helpful votes
Follow Fernando C.
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It was really nice quick and easy really fast to make a resume

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
Follow Dewald L.
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Thank you very much for the great results. Guided tour, good and easy to understand UI, made for smooth experience.

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Caroline L.
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Can't offer an opinion until I see how the finished resume presents

Date of experience: May 24, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Navor L.
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This site is very useful for someone like myself that is starting fresh.

Date of experience: May 23, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Linda I.
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This company is great
June 3, 2025

This company is great. I have use them in the pass and I got every job I have applied to I am glad the I found them.

Date of experience: May 23, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius