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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Kennet E.
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Could have given at least one free trial option. With my first try I wanted to see how the resume looks on pdf but then was forced to pay

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Wonderful and I couldnt have asked for a better experience and help building my resume.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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Very easy to complete!
June 27, 2025

Very easy to complete! I followed the steps that were given and the extra suggestions.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Leila R.
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It was very easy to use and easy to understand. I would recommend this sit to use if you are building your resume.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Shane S.
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Advertised as free but had to pay
June 27, 2025

Advertised as free but had to pay. Happy with the UI interface.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Vince S.
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Easy to transfer my old resume to this and have it get polished and summarized as well as easily adding new experiences.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Eli B.
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Great work never fails to get me the right resume for a great job

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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The resume genius was an incredible help with getting the information I needed

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Mostly excellent
June 27, 2025

Mostly excellent. A detail from my original document (My drivers license level) was added to the contact information on the resume, and there is no way to remove it. I decided to go ahead and pay for the resume service, but this inclusion drove me nuts. I decided it may be a funny detail or it wont matter.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Viktorija G.
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Thought it was free then after building my entire resume, had to pay to download

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jeff B.
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Quick, easy and professional, the process was intuitive and helpful, yielding a satisfying product!

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Melissa P.
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Fascinating AI, friendly user ability in building reformatting resume.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow christopher h.
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Thanks for your help, very easy when I need help on resume, its been very good

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jaime M.
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Easy to use and retrieve to make changes accordingly with the new job offer.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Hector T.
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Amazing
June 27, 2025

Amazing. Super easy to make your resume and provided great info.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Holden K.
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Great way to boost your resume and make it look a lot more professional

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Awesome sauce, was as easy as one two three... four... five...

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Shawn N.
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Been great but the price is expensive. I feel like the price is too high to keep using this format.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow LYNN W.
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Yay it.was so easy to do
June 27, 2025

Yay it.was so easy to do. Thank you. You are great. What a great website.

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Mindy B.
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This site makes creating a resume extremely easy. I haven't had to create one in twenty years and didn't even know where to start. With their help I had one created in no time!

Date of experience: June 16, 2025
Alexandra M. — ResumeGenius Rep
10 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius