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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Easy Peasy
October 18, 2019
Updated review

I dread updating my resume, I stumbled onto this site while looking for a functional template on Google. So far it has been the easiest resume update I have done. It looks very professional.

Date of experience: October 18, 2019

I dread updating my resume, I stumbled onto this site...
October 17, 2019
Previous review

I dread updating my resume, I stumbled onto this site while looking for a functional template on Google. So far it has been the easiest resume update I have done. It looks very professional.

Date of experience: October 17, 2019
Mississippi
1 review
0 helpful votes
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Frustrated that it was not indicated until the end that It was not free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2019
Maryland
1 review
0 helpful votes
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Great templates, would be nice to have more editing control, for example, to be able to add social media links or rename sections would be F A N T A S T I C. Still awesome stuff overall.

Date of experience: October 18, 2019
Indiana
1 review
0 helpful votes
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Great template, but had to pay even thought it was advertised as a free download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2019
Virginia
1 review
0 helpful votes
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Fast, easy, cheap, I was glad to pay for such a nice service

Date of experience: October 18, 2019
Oregon
1 review
0 helpful votes
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Easy and efficient
October 18, 2019

Easy and efficient. Like the user friendly interface.

Date of experience: October 18, 2019
Michigan
1 review
0 helpful votes
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This is an awesome way to complete my resume. Thank you!

Date of experience: October 18, 2019
Canada
1 review
0 helpful votes
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I've only created the resume
October 18, 2019

I've only created the resume. Looking forward to see if I get a response.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2019
Minnesota
1 review
0 helpful votes
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Your resume builder is excellent
October 18, 2019

Your resume builder is excellent. I wish the trial was free though.

Date of experience: October 18, 2019
Michigan
1 review
1 helpful vote
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I was lead to believe that this was free and at the end or the process and all the time that I spent I get to the work that I have done I have to enter my credit card just to download the work I could have went to a different website

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Georgia
1 review
0 helpful votes
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Did not like you saying it's free and then after I completed resume I had to pay. Just not true.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Virginia
1 review
0 helpful votes
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Didn't know it'd cost something, spent like 2 hours working on my resume to find out it wasn't a free service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Georgia
1 review
0 helpful votes
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4
October 18, 2019

4

Date of experience: October 17, 2019
New York
1 review
0 helpful votes
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So far this has been a very quick, and smooth experience. I am about to go through the downloading phase of this process, hope it continues to go smoothly!

Date of experience: October 17, 2019
South Carolina
1 review
0 helpful votes
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You misrepresent your service as free, should be illegal

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Ohio
1 review
0 helpful votes
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Super easy to use with great layouts to choose from!

Date of experience: October 17, 2019
Illinois
1 review
0 helpful votes
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This was very helpful to finish this painful process quickly.

Date of experience: October 17, 2019
Nevada
1 review
0 helpful votes
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Tell me I have to pay for it before I completely finish building it. Felt like I get conned into paying for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Texas
1 review
0 helpful votes
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I didn't realize that there was a fee to use the resume, but it's completely worth it. Just maybe tell your customers about the fee from the beginning.

Date of experience: October 17, 2019
Kansas
1 review
0 helpful votes
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:
October 17, 2019

:

Date of experience: October 17, 2019