Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Kathleen D.
Unfollow Kathleen D.
Share Review
Report Review

..
October 23, 2019

..

Date of experience: October 23, 2019
California
1 review
0 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

States Free when you begin but then you can't even download your resume unless you pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2019
Ohio
1 review
0 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

Everything went well
October 23, 2019

Everything went well. Just don't like the fact you have to pay something at the end before getting your resume.

Date of experience: October 23, 2019
Missouri
1 review
0 helpful votes
Follow James Y.
Unfollow James Y.
Share Review
Report Review

It looks great,,, except I wanted a free template not one I had to pay monthly for...

Date of experience: October 23, 2019
Virginia
1 review
0 helpful votes
Follow Norton E.
Unfollow Norton E.
Share Review
Report Review

It's great to have on hand a bunch of different options and ways to do this

Date of experience: October 23, 2019
District of Columbia
1 review
0 helpful votes
Follow DAVIS W.
Unfollow DAVIS W.
Share Review
Report Review

Im not a wiz at computers but this was great thank you all.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2019
Texas
1 review
0 helpful votes
Follow Frank C.
Unfollow Frank C.
Share Review
Report Review

I feel more confident after today in my ability to get a job

Date of experience: October 23, 2019
Germany
1 review
0 helpful votes
Follow Gotti K.
Unfollow Gotti K.
Share Review
Report Review

I am just trying it for now
October 23, 2019

I am just trying it for now. As of now, its great.

Date of experience: October 23, 2019
Massachusetts
2 reviews
0 helpful votes
Follow Hill Z.
Unfollow Hill Z.
Share Review
Report Review

The best resume builder that's accurate, detailed and professional

Date of experience: October 22, 2019
Germany
1 review
0 helpful votes
Follow Spero O.
Unfollow Spero O.
Share Review
Report Review

I like the variety of templates you had and your customer service is fantastic! My rep, Jessica was so helpful and assisted me with a problem I had in my formatting. I would highly recommend.

Date of experience: October 22, 2019
Virginia
1 review
0 helpful votes
Follow McWilliams L.
Unfollow McWilliams L.
Share Review
Report Review

Why would you have somebody take time to fill out the whole resume, then wait until the very end to tell them a price to pay!?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2019
Tennessee
1 review
0 helpful votes
Follow Jessica C.
Unfollow Jessica C.
Share Review
Report Review

All you have to do is fill in a few questions and the rest is done for you! Very user friendly

Date of experience: October 22, 2019
Connecticut
1 review
0 helpful votes
Follow Arriaga C.
Unfollow Arriaga C.
Share Review
Report Review

Let people know they have to pay from the beginning! Just wasted money for an hour at staples when i thought i can just download it an be done

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2019
Florida
1 review
0 helpful votes
Follow Podesta W.
Unfollow Podesta W.
Share Review
Report Review

I think that the resumes look so professional and very nice. I love how it breaks it down to relevant items so it makes it easy for you to know what to put and where.

Date of experience: October 22, 2019
Delaware
1 review
0 helpful votes
Follow Montero I.
Unfollow Montero I.
Share Review
Report Review

It said free
October 22, 2019

It said free. And after doing the whole resume isn't free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2019
District of Columbia
1 review
0 helpful votes
Follow Kathleen L.
Unfollow Kathleen L.
Share Review
Report Review

I am annoyed that a free resume was offered and now I am stuck in a monthly paying scheme.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2019
Minnesota
1 review
0 helpful votes
Follow Bean U.
Unfollow Bean U.
Share Review
Report Review

We'll see if i get the job, resume looks great though so i should.

Date of experience: October 22, 2019
Louisiana
1 review
0 helpful votes
Follow Kathleen Y.
Unfollow Kathleen Y.
Share Review
Report Review

Loved the guided assistance on the website
Did not like the fact that I could not get one copy without having to purchase something.
If you want $1.95 for the resume, just say that! I would have paid $1.95 for the resume because I needed it. Even though it is trial subscription, I only needed access to the resume, nothing else.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2019
Australia
1 review
0 helpful votes
Follow Deborah N.
Unfollow Deborah N.
Share Review
Report Review

Price is a bit too high, but I needed it in a hurry. Quality is very nice

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2019
California
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

Very easy to use
October 22, 2019

Very easy to use. Great resume details to help out.

Date of experience: October 21, 2019