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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Great resume templates, but pricey monthly subscription! :(

Date of experience: November 1, 2019
Canada
1 review
0 helpful votes
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Easy platform, simple process
November 1, 2019

Easy platform, simple process - highly recommended

Date of experience: November 1, 2019
Minnesota
1 review
0 helpful votes
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Loved this!
November 1, 2019

Loved this! Made the process so easy for me and so much faster than expected.

Date of experience: November 1, 2019
Michigan
1 review
0 helpful votes
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You should be able to download the resume for free, that is what the service said

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2019
Florida
1 review
0 helpful votes
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Great, very easy and fast
November 1, 2019

Great, very easy and fast. I recommend to anyone that they will love this site.

Date of experience: November 1, 2019
California
1 review
0 helpful votes
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It would have been nice to know it cost money before doing the resume. This site came up as free template for reumes

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2019
District of Columbia
1 review
0 helpful votes
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Hahahah it's soooo bull$#*! and unethical how you're trying to manipulate your reviews by making it difficult to give one-star reviews.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2019
Tennessee
1 review
0 helpful votes
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Maybe not force a whole damn monthly plan and just charge by the resume. It's kind of annoying going back and canceling and honestly made me kinda just wanna start over again.

Date of experience: November 1, 2019
Washington
1 review
0 helpful votes
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In my 17 years of professional experience I have never found a better nor simpler way of creating a great resume!

Date of experience: November 1, 2019
India
1 review
0 helpful votes
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Loved it
November 1, 2019

Loved it. Anybody need a job should start a resume in this

Date of experience: November 1, 2019
Alabama
1 review
0 helpful votes
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Said in the ad that you can make a resume for free but then you have to pay to download it and get charged separately for something you aren't trying to use.

Date of experience: October 31, 2019
California
1 review
1 helpful vote
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I originally searched for a FREE resume template, but found out I had to pay $2 to download my resume *after* completing it, now knowing that if I don't cancel my payments, I will be billed $40 a month. It just seems hacky.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2019
Canada
1 review
0 helpful votes
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Costs for service are understandable but seems like a hook to prompt after a resume has been completed

Date of experience: October 31, 2019
Texas
1 review
0 helpful votes
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:)
November 1, 2019

:)

Date of experience: October 31, 2019
Iowa
1 review
0 helpful votes
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It was good but I wasn't able to edit the specific design of the resume including colors or line formatting.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2019
Kentucky
1 review
1 helpful vote
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I have to pay $40 just to download my resume. That is ridiculous

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2019
Texas
1 review
0 helpful votes
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It would be nice to know that there is a cost upfront.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2019
Nevada
1 review
0 helpful votes
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Kinda of messed up to say you're free and than require a charge at the end.

Date of experience: October 31, 2019
California
1 review
0 helpful votes
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Unfortunately had to pay to download, I had thought it was free.

Date of experience: October 31, 2019
Arizona
1 review
0 helpful votes
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I am having trouble getting to edit and download resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2019