On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was unhappy to have had to send 30 minutes creating a resume and I had to pay. I wasn't informed initially and it would have save me time and money if you guys made it clearer.
I wish I did not have to call to cancel - I would rather pay a flat fee to use your templates as a one time deal - You should make that an option in the future
I don't like having to pay for my first cover letter or resume, but I guess it could be worse.
They trick you saying it is free and it is not. After you enter everything in they charge you.
Beginning you advertised that the resume' was free. Then told to pay in order to use it.
Satisfied with everything so far. Just got it, we'll see.
Automatically correcting instead of cutting off information would be ideal
Misleading to get all the way to the end and be charged $2 for something that was promoted as free.
This site is amazing and so easy to do. Only took me 20 min and the letter is incredible!
It is pretty cool, but would have been nice to know upfront it would cost money to get the thing.
Amazing! Soo easy, wish I discovered this a long time ago!
I could have been informed from the beginning that I would have to pay because I thought it was free and have been working on this resume for 3 days, so I had to pay because I was not about to let all the research and add ons that I put onto my resume go down the drain.
Be up front that its not free lol it wasnt very clear initially and i felt like i was a tad tricked into paying yall when payment is deserved anyways for your service? No need to be so tricky bout it.
This was supposed to be FREE but now I have to pay a trial amount. Don't understand. This should have been put up front BEFORE I started this resume download!
Very easy navigation and all things considered it was extremely efficient... good work
I wish that it was actually free like it says it was instead of making me go through the process than saying it cost money
Please be upfront about payment. $1.98 is not a lot but for someone desperate for a job they may not have that and to let people take however long to build a resume only to have a surprise charge at the end seems grimy.
Don't advertise that you're free when you have to buy!
Easy to use template, very unique resume design templates. I composed my resume in 30 minutes! I had a job fair in 3 hours, very reliable site and very user friendly.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members