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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I love the experience, but I would have liked to know upfront that I would have to pay to download.
It was good until I had to pay to download my resume. You did not tell me before hand that it would be locked behind a pay wall
U said it was free but in fact to b able to use the resume it was not.
I like the use and how easy it was but i didnt like how it was in the search for free resume builder if its not actually free..
The drop downs are difficult to use, won't stay down.
I think that there need to be a way to add military service
I have to say I have used so many sites to creat my resume and this is by far the best icee ever used. The website is so easy to use and the fact that it makes it so easy to create a resume by using pre written position experiences for so many positions is like life changing. Everything is written for me I didn't even have to think of what to write. It's already right there. I have to say I not great at writing a resume but this is my favorite resume I've ever done. Thank you for making tit possible.
It was awesome I was having anxiety about building my resume but this Resume Builder was my answer to prayer thank you so much
Thought it was free until the end when I was told to pay.
Thank you! Absolutely amazing looking resume and it was so easy!
I love the polished and professional resume this site helped me create.
Just can't stand the fact that you aren't told that you have to pay just to download until the very end of completing the resume. That is so annoying.
Good stuff. Very easy to using your site. You ask the questions, I type in the info, info populates the fields, and walla! A professional resume.
Easy peasy.
Hard to tell if I can have a longer than one page resume by just using the free service. Had to pay 1.95 to see how the product actually works. This was a little frustrating
When I googled resume builder this site said free! It was not until I was done with the resume and hit download that it asked for a payment. That's not free it's a send off! I would have been ok with the charge if it was told to me before I spent time making my resume!
Advertised as free then charged me when I was done inputting everything.
So far, I love it. I will let you know my final thoughts in 14 days.
Quick and Easy! Thank you for the stress free resume generator!
Not really free. Have to spend money to get access to resume and could be charged more if not canceled
Resume looks very nice, but site takes a long time to load. Checked my internet connection and it is just fine. A little difficult to navigate.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

