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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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I love the experience, but I would have liked to know upfront that I would have to pay to download.

Date of experience: November 16, 2019
Texas
1 review
0 helpful votes
Follow Treyvion Z.
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It was good until I had to pay to download my resume. You did not tell me before hand that it would be locked behind a pay wall

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 16, 2019
Kentucky
1 review
0 helpful votes
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U said it was free but in fact to b able to use the resume it was not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 16, 2019
Indiana
1 review
0 helpful votes
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I like the use and how easy it was but i didnt like how it was in the search for free resume builder if its not actually free..

Date of experience: November 16, 2019
North Carolina
3 reviews
0 helpful votes
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The drop downs are difficult to use, won't stay down.

Date of experience: November 15, 2019
Michigan
1 review
0 helpful votes
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I think that there need to be a way to add military service

Date of experience: November 15, 2019
North Carolina
1 review
0 helpful votes
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I have to say I have used so many sites to creat my resume and this is by far the best icee ever used. The website is so easy to use and the fact that it makes it so easy to create a resume by using pre written position experiences for so many positions is like life changing. Everything is written for me I didn't even have to think of what to write. It's already right there. I have to say I not great at writing a resume but this is my favorite resume I've ever done. Thank you for making tit possible.

Date of experience: November 15, 2019
California
2 reviews
0 helpful votes
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It was awesome I was having anxiety about building my resume but this Resume Builder was my answer to prayer thank you so much

Date of experience: November 15, 2019
New Jersey
1 review
0 helpful votes
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Thought it was free until the end when I was told to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2019
Georgia
1 review
0 helpful votes
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Thank you!
November 15, 2019

Thank you! Absolutely amazing looking resume and it was so easy!

Date of experience: November 15, 2019
New York
1 review
0 helpful votes
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I love the polished and professional resume this site helped me create.

Date of experience: November 15, 2019
New York
1 review
0 helpful votes
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Just can't stand the fact that you aren't told that you have to pay just to download until the very end of completing the resume. That is so annoying.

Date of experience: November 15, 2019
California
1 review
0 helpful votes
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Needed a quick resume
November 15, 2019
Updated review

Good stuff. Very easy to using your site. You ask the questions, I type in the info, info populates the fields, and walla! A professional resume.

Easy peasy.

Date of experience: November 14, 2019

Good stuff
November 13, 2019
Previous review

Good stuff. Very easy to using your site.

Date of experience: November 13, 2019
Washington
1 review
0 helpful votes
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Hard to tell if I can have a longer than one page resume by just using the free service. Had to pay 1.95 to see how the product actually works. This was a little frustrating

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2019
Illinois
1 review
0 helpful votes
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When I googled resume builder this site said free! It was not until I was done with the resume and hit download that it asked for a payment. That's not free it's a send off! I would have been ok with the charge if it was told to me before I spent time making my resume!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2019
California
1 review
0 helpful votes
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Advertised as free then charged me when I was done inputting everything.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2019
Arizona
1 review
0 helpful votes
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So far, I love it
November 15, 2019

So far, I love it. I will let you know my final thoughts in 14 days.

Date of experience: November 14, 2019
Texas
1 review
0 helpful votes
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Quick and Easy!
November 15, 2019

Quick and Easy! Thank you for the stress free resume generator!

Date of experience: November 14, 2019
Indiana
1 review
0 helpful votes
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Not really free
November 15, 2019

Not really free. Have to spend money to get access to resume and could be charged more if not canceled

Date of experience: November 14, 2019
Michigan
1 review
0 helpful votes
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Resume looks very nice, but site takes a long time to load. Checked my internet connection and it is just fine. A little difficult to navigate.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2019