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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Awesome help
November 25, 2019
Updated review

This was very easy to use, and it helped me out tremendously.

Date of experience: November 24, 2019

This was very easy to use, and it helped me out tremendously
November 24, 2019
Previous review

This was very easy to use, and it helped me out tremendously.

Date of experience: November 23, 2019
Massachusetts
1 review
0 helpful votes
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Great!
November 25, 2019

Great! Very easy to use and please with the choices

Date of experience: November 24, 2019
California
1 review
0 helpful votes
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I dont think you should have to pay for the first one...

Date of experience: November 24, 2019
North Dakota
1 review
0 helpful votes
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I built a resume
December 25, 2019

I built a resume. Paid for the subscription and now cant access my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2019
California
1 review
0 helpful votes
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I thought it was an easy process just wish there were more customization options in choice of category order and color designs. Also different font options too such as bold or creative fonts for name. Over all it was good though but I guess the final determination of that will be if I get a job or not. Thank you happy holidays

Date of experience: November 24, 2019
Colorado
1 review
0 helpful votes
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Solid support that helps diverse people develop a quality resume that gets the attention of diverse managers.

Date of experience: November 24, 2019
Virginia
2 reviews
0 helpful votes
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I like the RESUME style options!
November 24, 2019

I like the RESUME style options! Easy process! Actually enjoyed it!

Date of experience: November 24, 2019
South Carolina
1 review
0 helpful votes
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The process was very thorough
November 24, 2019

The process was very thorough. I appreciate the opportunity to use the services provided.

Date of experience: November 24, 2019
Missouri
1 review
0 helpful votes
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I was disappointing because this was a hidden fee and there was no indication that I would be charged a fee for drafting my resume. Next time be transparent.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2019
Missouri
1 review
0 helpful votes
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I tried two different debit cards before my payment would process. I ended up having to use my credit card for it to process.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2019
New Jersey
1 review
0 helpful votes
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If there was a 4.5 option I would choose that. Very great

Date of experience: November 24, 2019
New Hampshire
1 review
0 helpful votes
Follow Kamrie N.
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Made the dread of construction a new resume disappear.

Date of experience: November 24, 2019
Germany
1 review
0 helpful votes
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It clearly says free in the beginning
December 24, 2019

It clearly says free in the beginning. Im canceling in the morning. Im only getting my resume through you guys because i need it now today

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2019
India
1 review
0 helpful votes
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Just stop charging money if you write free resume builder. I migh t as well have bought the subscription if not for charging me money for downloading my free resume

Date of experience: November 23, 2019
Virginia
1 review
0 helpful votes
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I felt like I got scammed into a $1.95 trial. I was under the impression that this was a free trial.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2019
Utah
1 review
0 helpful votes
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They tell you its a free resume builder, but once your done they hit you with a fee to print it. A MONTHLY FEE.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2019
Virginia
1 review
0 helpful votes
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This has made the resume making process SOO much easier and stress- free. Thank God!

Date of experience: November 23, 2019
North Carolina
1 review
0 helpful votes
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It's really cool and convenient for $1, i might sign up for the subscription but hopefully i get the job so i don't have to write a bunch of cover letters lol.

Date of experience: November 23, 2019
Tennessee
1 review
0 helpful votes
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This was so easy to use and so many options to choose from!

Date of experience: November 22, 2019
Massachusetts
1 review
0 helpful votes
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I did not want to have to pay for the resume. It should be upfront that you have to pay before someone spends 30+ minutes building in your website that it is not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 22, 2019