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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This was very easy to use, and it helped me out tremendously.
This was very easy to use, and it helped me out tremendously.
Great! Very easy to use and please with the choices
I dont think you should have to pay for the first one...
I built a resume. Paid for the subscription and now cant access my resume
I thought it was an easy process just wish there were more customization options in choice of category order and color designs. Also different font options too such as bold or creative fonts for name. Over all it was good though but I guess the final determination of that will be if I get a job or not. Thank you happy holidays
Solid support that helps diverse people develop a quality resume that gets the attention of diverse managers.
I like the RESUME style options! Easy process! Actually enjoyed it!
The process was very thorough. I appreciate the opportunity to use the services provided.
I was disappointing because this was a hidden fee and there was no indication that I would be charged a fee for drafting my resume. Next time be transparent.
I tried two different debit cards before my payment would process. I ended up having to use my credit card for it to process.
If there was a 4.5 option I would choose that. Very great
Made the dread of construction a new resume disappear.
It clearly says free in the beginning. Im canceling in the morning. Im only getting my resume through you guys because i need it now today
Just stop charging money if you write free resume builder. I migh t as well have bought the subscription if not for charging me money for downloading my free resume
I felt like I got scammed into a $1.95 trial. I was under the impression that this was a free trial.
They tell you its a free resume builder, but once your done they hit you with a fee to print it. A MONTHLY FEE.
This has made the resume making process SOO much easier and stress- free. Thank God!
It's really cool and convenient for $1, i might sign up for the subscription but hopefully i get the job so i don't have to write a bunch of cover letters lol.
This was so easy to use and so many options to choose from!
I did not want to have to pay for the resume. It should be upfront that you have to pay before someone spends 30+ minutes building in your website that it is not free.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

