Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Julie L.
Unfollow Julie L.
Share Review
Report Review

Efficient way to organize professional information.

Date of experience: November 26, 2019
Illinois
1 review
0 helpful votes
Follow Abbigail C.
Unfollow Abbigail C.
Share Review
Report Review

Add said free resume
November 26, 2019

Add said free resume. Once I finished and tried to download it asked for my card info. False advertising. Just didn't want to re do an entire resume elsewhere.

Date of experience: November 26, 2019
Ohio
1 review
0 helpful votes
Follow Lynn T.
Unfollow Lynn T.
Share Review
Report Review

It made it very easy and manageable for someone who had not had to use a resume for many years.

Date of experience: November 26, 2019
California
1 review
0 helpful votes
Follow Yessenia G.
Unfollow Yessenia G.
Share Review
Report Review

Pretty easy to navigate through
November 26, 2019

Pretty easy to navigate through. Would recommended if you need a cover letter done quickly.

Date of experience: November 25, 2019
North Carolina
1 review
0 helpful votes
Follow Vidisha M.
Unfollow Vidisha M.
Share Review
Report Review

Thought it was going to be free, but got to the end after putting in all the time and effort and it was not free

Date of experience: November 25, 2019
Washington
1 review
0 helpful votes
Follow Gabriel J.
Unfollow Gabriel J.
Share Review
Report Review

Exactly what I was looking for!
November 26, 2019

Exactly what I was looking for! A cover letter in ~10 minutes that I felt good about sending to potential employers. Great experience.

Date of experience: November 25, 2019
Washington
1 review
0 helpful votes
Follow EJ Q.
Unfollow EJ Q.
Share Review
Report Review

Payment was declined by my first credit card. Second card worked. Otherwise the service was great.

Date of experience: November 25, 2019
California
2 reviews
3 helpful votes
Follow Tammie A.
Unfollow Tammie A.
Share Review
Report Review

Wide variety of resume templates with quick prompting.

Date of experience: November 25, 2019
Arizona
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Share Review
Report Review

Misleading
November 26, 2019

Misleading. Unaware of fee until after building resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2019
New Mexico
1 review
0 helpful votes
Follow Josh W.
Unfollow Josh W.
Share Review
Report Review

I was lured in by a free resume builder, then fooled. Really disappointing

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2019
Alabama
1 review
0 helpful votes
Follow Kyle W.
Unfollow Kyle W.
Share Review
Report Review

.
November 25, 2019

.

Date of experience: November 25, 2019
Arizona
1 review
0 helpful votes
Follow Alexis Q.
Unfollow Alexis Q.
Share Review
Report Review

This should be a free service for people who are actively looking for jobs, we don't have money to pay for this yet.

Date of experience: November 25, 2019
Arizona
1 review
0 helpful votes
Follow Andrew M.
Unfollow Andrew M.
Share Review
Report Review

Very easy to use and a nice range of template options!

Date of experience: November 25, 2019
Florida
1 review
0 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

Extremely simple and fast way to make a resume that looks professional.

Date of experience: November 25, 2019
Michigan
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review

Should put payment info in before starting the process

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2019
Florida
1 review
0 helpful votes
Follow Laura K.
Unfollow Laura K.
Share Review
Report Review

Canned live chat response did not answer my question but I figured out what I needed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2019
Florida
1 review
0 helpful votes
Follow Jenny M.
Unfollow Jenny M.
Share Review
Report Review

Didn't know till the end that it costs
November 25, 2019

Didn't know till the end that it costs. Read it was free then it costed me money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2019
Nigeria
1 review
0 helpful votes
Follow Muyideen N.
Unfollow Muyideen N.
Share Review
Report Review

Looking for a CV write-up
November 25, 2019
Updated review

Awesome, I was able to tweak it to my taste and it still came out perfect.

Date of experience: November 24, 2019

Awesome
November 23, 2019
Previous review

Awesome

Date of experience: November 23, 2019
Virginia
1 review
0 helpful votes
Follow Nicole W.
Unfollow Nicole W.
Share Review
Report Review

Awesome help
November 25, 2019
Updated review

This was very easy to use, and it helped me out tremendously.

Date of experience: November 24, 2019

This was very easy to use, and it helped me out tremendously
November 24, 2019
Previous review

This was very easy to use, and it helped me out tremendously.

Date of experience: November 23, 2019
Massachusetts
1 review
0 helpful votes
Follow LaShawn L.
Unfollow LaShawn L.
Share Review
Report Review

Great!
November 25, 2019

Great! Very easy to use and please with the choices

Date of experience: November 24, 2019