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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Grace W.
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There was no indication of payment until I tried to download, please notify me earlier.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2019
Texas
1 review
0 helpful votes
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This is not as user friendly as I thought it would be and this is taking a very long time. I entered some data and I don't even see it on the draft. I will have to enter it again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2019
Indiana
1 review
0 helpful votes
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Great
November 30, 2019
Updated review

:)

Date of experience: November 29, 2019

:)
November 29, 2019
Previous review

:)

Date of experience: November 28, 2019
Virginia
1 review
0 helpful votes
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Such a great site!
November 29, 2019

Such a great site! I just wish I had control to make changes to spacing and margins.

Date of experience: November 29, 2019
New York
1 review
0 helpful votes
Follow Donteyshia L.
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If I have to pay for the service, then do all that before I do the cover letter.

Date of experience: November 29, 2019
Indiana
1 review
0 helpful votes
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I don't care about money, but your payment method is just like a bandit.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2019
Alabama
1 review
0 helpful votes
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Was told I would be able to download a resume for free, but was required to pay for a plan before having access to download my resume. Very decieving.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2019
Mexico
1 review
0 helpful votes
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Goid service but I consider it expensive.
November 29, 2019
Updated review

I think that service is too expensive for a single use.
You should offer a low cost option for one time use or one day use, because as a common person I do not need to use this service for more that one day.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2019

I think that service is too expensive for a single...
November 28, 2019
Previous review

I think that service is too expensive for a single use.
You should offer a low cost option for one time use or one day use, because as a common person I do not need to use this service for more that one day.

Date of experience: November 27, 2019
Texas
1 review
0 helpful votes
Follow Janah C.
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It seems misleading at first you believe it would be free service but it is not. It would be understandable to make more simple templates or ones that are meant to be free. While those who are more complex you would have to purchase.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2019
New York
1 review
0 helpful votes
Follow Ania T.
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Kinda dumb how I had to pay for it if it said free but okay

Date of experience: November 28, 2019
New York
1 review
0 helpful votes
Follow Suzanne S.
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This made creating my resume very easy, even with gaps in my employment. I especially appreciated the creation of a summary statement.

Date of experience: November 28, 2019
Utah
1 review
0 helpful votes
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This site is very handy and very efficient at helping to form resumes.

Date of experience: November 28, 2019
Nigeria
1 review
0 helpful votes
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I like the way the CV template is
November 28, 2019

I like the way the CV template is. It's user-friendly and easy to navigate. However, I noticed there isn't a next line bullet where you write work responsibilities.

Date of experience: November 28, 2019
Canada
1 review
0 helpful votes
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Was extremely helpful with assisting me
November 28, 2019

Was extremely helpful with assisting me. Straight forward and easy. Thankyou

Date of experience: November 27, 2019
Australia
1 review
0 helpful votes
Follow Heulupe U.
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Made thinking very helpful for me in the process of making a resume.

Date of experience: November 27, 2019
Ohio
1 review
0 helpful votes
Follow LISA P.
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I do NOT appreciate your bait-and-switch pretending to offer a free resume and then when the whole resume is done your website FORCES me to PAY for a download. I even spoke to customer service and the "free" thing that was given me was just text and NOT REALLY A RESUME. Shame. On. You.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 27, 2019
California
1 review
0 helpful votes
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I enjoyed using your software
November 27, 2019

I enjoyed using your software. However, it would be nice to know upfront that it is going to cost money to actually get the resume. Smart of you to let your customers go through the whole process first. This way, they've already completed the resume and are very likely to purchase the product. Kudos to you and your deceptiveness, it worked.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 27, 2019
California
1 review
0 helpful votes
Follow Wanida Y.
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Love the ease of creating the cover letter. Looking forward to creating my resume.

Date of experience: November 27, 2019
Illinois
1 review
0 helpful votes
Follow Lydia U.
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Very Easy to use!
November 27, 2019

Very Easy to use! I hate over complicated and Resume Genius could not have made it easier to accomplish a well written cover letter!

Date of experience: November 27, 2019
Australia
1 review
0 helpful votes
Follow Harsha U.
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It says I'll be charged on 27/12/2019. But already payment is processed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 27, 2019