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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
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I needed a resume for my senior project and i paid the 2 dollars out of desperation

Date of experience: December 2, 2019
Canada
1 review
0 helpful votes
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December 2, 2019

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ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2019
North Carolina
1 review
0 helpful votes
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I don't like that you advertise as free, and then require payment to actually print the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2019
Arizona
2 reviews
0 helpful votes
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Editing experience was difficult with pre-suggested job descriptions.

Date of experience: December 2, 2019
California
1 review
0 helpful votes
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Total bait and switch, I thought I was getting a free resume and then couldn't download it without paying for a subscription

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2019
Arizona
1 review
0 helpful votes
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Loved the way it put all of the resume together based on how I answered the questions

Date of experience: December 1, 2019
California
1 review
0 helpful votes
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Showed Free and now after did all the work it wants me to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2019
Massachusetts
1 review
0 helpful votes
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Very easy to use
December 2, 2019

Very easy to use. Lots of resume template choices.

Date of experience: December 1, 2019
New Jersey
1 review
0 helpful votes
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It was really easy and my resume looks amazing; I'm looking forward to using this site again.

Date of experience: December 1, 2019
Florida
1 review
0 helpful votes
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I haven't worked in 17 years and haven't created a resume in I don't even know how long but Resume Genius made so simple and easy. Thank you!

Date of experience: December 1, 2019
South Carolina
1 review
0 helpful votes
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Can't go back and change some things I didn't get right the first time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2019
New York
1 review
0 helpful votes
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I really liked the resume builder
December 1, 2019

I really liked the resume builder. It would have been nice if I knew I had to sign up for a subscription before hand. Not sure why this would ever need to be a monthly subscription type of thing. Why not just charge a couple dollars everytime you want to come back make or edit your resume?

Date of experience: December 1, 2019
Nebraska
1 review
0 helpful votes
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Process was easy to follow and my resume has been upgraded. So happy I found this service

Date of experience: December 1, 2019
Ohio
1 review
0 helpful votes
Follow Alahrie F.
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This app made creating a resume painless and the formatting helped me to revise and think about what was important.

Date of experience: November 30, 2019
California
1 review
0 helpful votes
Follow Skyler U.
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This service should be free and you better not scam me. I would like to order just one resume and I don't want a monthly payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2019
Ohio
1 review
0 helpful votes
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Found advertised as "FREE"
December 31, 2019

Found advertised as "FREE" - I guess I should have known better. Credit card required, charge put on account. Resumes themselves look rather nice but disappointed with the advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2019
Tennessee
1 review
0 helpful votes
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This is my first resume
November 30, 2019

This is my first resume. I'm pretty ignorant when it comes to filling things out on line, but this seemed fairly straightforward. Ive always showed my skills physically and not very good at describing them on paper.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2019
GB
1 review
0 helpful votes
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You did not say that you have to pay for your service - not very nice

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2019
California
1 review
0 helpful votes
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Cost should be upfront to let people know they have to pay in order to download the resume. Though "free" to build, you don't realize you have to pay something until you've put in a couple hours of work. Extremely misleading and rude.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2019
Texas
2 reviews
0 helpful votes
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Excellent and very satisfying and happy with what was created. Thank you made the process easy.

Date of experience: November 29, 2019