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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Too expensive. Service should be a one time fee not a every month charge. Once you make your resume why the $#*! would you even want to change it for the next six months to a year? You wont. You'd use the same $#*!ing resume... so why pay for a year of your overpriced "service" will be canceling the millisecond I download my resume.
Amazing site, my resume looks better than it ever has before!
Advertised as free and 15 min process. Spent over an hour doing it only to find out it's not free at the end. Unethical advertising.
I was extremely impressed how efficient and fast was to create my resume, using your services.
When I searched the web for free resumes this was one of the sites that was there. Built my resume and when it said download I had to pay for what I thought was free. Didn't want to re-do the resume so I just paid.
The site was very helpful. After days of procrastination, I was able to build my resume quickly to my satisfaction
My initial rating reflects my opinion of ease of use and building the resume.
It was pretty easy to make the resume! I hope it will download and print just as easy. Thank you!
The Resume looks nice but is not set up for specific or high-level jobs.
Like format of resume and easy to do. No problems freezing up or losing info and having to start over like what I exsperienced with indeed in the past. Was mislead by the ad not stating that it was a trail and required a fee until I was finished.
In the future you might want to tell people that there is a charge. Instead of stating that it is free.
This resume builder is very helpful and easy to use!
Writing a resume has never been easier with the help and prompts from ResumeGenius. Thank You!
Y'all really need to tell people up front that this costs money.
Very good resume making process. Easy and understandable process. Just follow the steps!
Easy and walked me through perfectly to make it as simple and stress free
You are the best. Thank you so much for helping me out with my resume. God bless you!
I wish there were more options for how to categorize experiences.
Program was very user friendly and helped me to build a resume much quicker than I would have been able to do on my own.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

