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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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It's really easy to get everything set up to make my perfect resume!

Date of experience: February 17, 2020
West Virginia
1 review
0 helpful votes
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I wish it would have made me pay before making resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
California
1 review
0 helpful votes
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So far so good
February 18, 2020

So far so good. Haven't got the product yet though. We shall see.

Date of experience: February 17, 2020
Colorado
1 review
0 helpful votes
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I enjoyed the service
February 17, 2020

I enjoyed the service. I wish I could have also done at least 1 variation.

Date of experience: February 17, 2020
South Carolina
1 review
0 helpful votes
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.
March 18, 2020

.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Colorado
1 review
0 helpful votes
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If you're going to charge money for the resume, then say it in the beginning before I waste my time filling it out. Also, if you are saying there's a free trial, why do you still charge me? One star until you advertise more honestly.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
California
1 review
0 helpful votes
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...
February 17, 2020

...

Date of experience: February 17, 2020
Minnesota
1 review
0 helpful votes
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Very easy to use; love the recommendations and the automatic formation of the career objective

Date of experience: February 17, 2020
Texas
1 review
0 helpful votes
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You advertise your resume builder as free and then charge money to download it. I'm happy to use your services, but you should be up front with your customers regarding the costs associated with receiving the resume.

Date of experience: February 17, 2020
Texas
1 review
0 helpful votes
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This was an extremely easy method for developing my resume!

Date of experience: February 17, 2020
Michigan
1 review
0 helpful votes
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Quality resume thank you for helping me find the appropriate words to use. Fast and very user friendly!

Date of experience: February 17, 2020
Texas
1 review
0 helpful votes
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Love everything about it especially the simplicity of it all

Date of experience: February 17, 2020
Florida
1 review
0 helpful votes
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I had money taken out of my account when I tried to cancel it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Georgia
1 review
0 helpful votes
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Original advertisement stated free resume builder, then to download I'm charged $1.95. That's not free

Date of experience: February 17, 2020
South Carolina
1 review
0 helpful votes
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..
February 17, 2020

..

Date of experience: February 17, 2020
Hong Kong
1 review
0 helpful votes
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I started off as Administrative assistant and Coordinator with 14+ years of experience preparing assembling facility reports, and maintaining the utmosst confidentiallity. Possess a B. A. in History and expertise in Micorsoft offices. Looking to leverage my wealth of knowledge and experience into the open administrative assistant and coordinator role at your organization.

Date of experience: February 16, 2020
California
1 review
0 helpful votes
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Should be an option for one time pay not a subscription

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Georgia
1 review
0 helpful votes
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Wow!
February 17, 2020

Wow! Takes the stress out of resume writing! I LOATHE updating my resume. Crossing fingers.

Date of experience: February 16, 2020
California
1 review
0 helpful votes
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Resume builder was advertised as free. Not the case.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Illinois
1 review
0 helpful votes
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Should not advertise as free if there is a fee to download

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020