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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

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Indiana
1 review
0 helpful votes
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Misleading
April 3, 2020

Misleading. You create the resume and then the site won't let you access it without paying for a subscription. A notice up front would be nice.

Date of experience: March 3, 2020
California
1 review
0 helpful votes
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Its very quick and reliable!
March 4, 2020

Its very quick and reliable! Hands down super easy to use!

Date of experience: March 3, 2020
Kansas
1 review
0 helpful votes
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I didn't like how you only mentioned paying after I did all my work, please put that up front next time

Date of experience: March 3, 2020
Wisconsin
1 review
0 helpful votes
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It was fast and easy and easy to personalize and looks fun yet, professional.

Date of experience: March 3, 2020
Florida
1 review
0 helpful votes
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Looks good so far
March 4, 2020

Looks good so far. Hope it is as easy to manipulate as it was to create

Date of experience: March 3, 2020
Ohio
1 review
0 helpful votes
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I'd rather not pay for something promised as free.

Date of experience: March 3, 2020
New York
1 review
0 helpful votes
Follow Criszon M.
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The surprise payment requirement at the end instead of up front throws you off.

Date of experience: March 3, 2020
Michigan
1 review
0 helpful votes
Follow Yakobe X.
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Decieved into thinking this was free. It's a nice looking resume. BUT - just tell people they are going to have to pay and what the cost is. Deception is crappy.

Date of experience: March 3, 2020
California
1 review
0 helpful votes
Follow Estefanie R.
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Its an okay page, only thing I like is how my resume came out. But thank you!

Date of experience: March 3, 2020
California
1 review
0 helpful votes
Follow Lindsey F.
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:)
March 3, 2020

:)

Date of experience: March 3, 2020
New York
1 review
0 helpful votes
Follow Lamont E.
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I've never felt so positive about my resume as i do now!... Thank You!

Date of experience: March 3, 2020
Illinois
1 review
0 helpful votes
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Easy to use resume builder with professional looking results.

Date of experience: March 3, 2020
Delaware
1 review
0 helpful votes
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I would like to have written my own qualifications.

I did not realize i would have to pay for the template

Date of experience: March 3, 2020
Florida
1 review
0 helpful votes
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I didn't know that the only way to access the resume I spent 45 minutes putting together was by PURCHASING something. Upset that I was led all that way only to have to PAY for my resume. Shame.

Date of experience: March 3, 2020
Canada
1 review
0 helpful votes
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Dont say free at the beginning, everything else is good

Date of experience: March 3, 2020
New Hampshire
1 review
0 helpful votes
Follow Alexander P.
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Well, I was hoping the service would be free. It was amazing up until that point and I really can't afford many expenses right now and so I think you guys should just riddle your page with adds and collect add revenue instead because poor college kids like myself really can't afford to use your service otherwise.

Date of experience: March 3, 2020
Spain
1 review
1 helpful vote
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Good platform
March 3, 2020

Good platform. There was nothing about needing to pay until I had already spent an hour+ on creating my resume. If you don't mind paying the $2 for a 14 day trial, it's a good platform. Just remember to cancel in time or you get charged for a full month of access at a much higher rate.

Date of experience: March 3, 2020
Indiana
1 review
0 helpful votes
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Really nice, but shaded pages and inability to view full page w/o purchasing subscription or using free trial is not the best way to show resume to potential customers

Date of experience: March 3, 2020
Georgia
1 review
0 helpful votes
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Everything was ok up until it was time to pay. It should be stated there is a fee up front not at the time of downloading resume.

Date of experience: March 3, 2020
California
1 review
0 helpful votes
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Didn't realize I had to pay for it till the end but its cheap so its ok

Date of experience: March 3, 2020