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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The pricing on this is insane and it lacks any ability to customize. You are robbing unemployed people without resources blind.
Still testing it and yet you ask me to review now, stupid
Dont like how you have to pay for subscription when it said it was for free!
Doesn't tell you at any point that you have to pay. Claims to be Free
A bit cumbersome to navigate but the finished product looks okay.
It was easy to do and I liked how it turned out. I was just surprised by the payment at the end when it said it was free. It's only $1.95, had it been more I would have given a lower rating.
Resume builder is great and easy to use with lots of tools. Just disappointed that it isn't actually free. You don't find this out until after spending hours creating your resume and completing it.
It is ok but it was advertised as a free service and then hook you at the end.
I love the templates however I would really like more options to add/edit the headers and exclude some information such as home address
Blocked out even seeing the resume after working on it. No follow up unless you want to refund me
Good experience but misleading that it is a free resume service! You must pay after all your work putting your resume together before you can download it. Bait and switch!
Loved how I was able to do my resume fast and easy.
I am fine with charging me a couple bucks to use your template but the auto renew is just plain silly. You should change your business model, to a couple bucks a time and leave it at that. You would probably make more money.
Amazing services and best resume building website. It's worth 100%
As usual, a website which claims to be free but isn't.
There is no mention before building your resume that you will have to pay $2 yo actually use it. I should have known, but it would be nice if they were upfront about it.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

