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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I had issues putting my card info and had to refresh the page many times. I also had to try other cards thinking it was the card that was the issue, but its not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2020
North Carolina
2 reviews
0 helpful votes
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Very Straight forward questions and easy to answer

Date of experience: April 13, 2020
Washington
1 review
0 helpful votes
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Super lame that you claim your site is free and then when you go to download the resume you have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2020
Texas
1 review
0 helpful votes
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Easy and to fill out
April 13, 2020

Easy and to fill out. I also love the pre-generated answers/descriptors.

Date of experience: April 13, 2020
Iowa
1 review
0 helpful votes
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You advertise as free, but then require a payment in order to get the resume!

Date of experience: April 13, 2020
New York
1 review
0 helpful votes
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I was not aware that there was a charge. Especially during these very hard times. But I worked for so long on it, I had to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2020
Texas
1 review
0 helpful votes
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Makes you do trail membership after its listed on web as free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2020
India
1 review
0 helpful votes
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It must have been told first up before eating up someone's time that all you want is a 2 $ bill

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2020
Texas
1 review
0 helpful votes
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Easy, helpful, saved me hours of work! I might be able to, but I would like to be able to change the format or settings to make everything fit on 1 page.

Date of experience: April 12, 2020
Texas
1 review
0 helpful votes
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Everything was fine until I realized I had to pay. It was advertised as a free resume builder, but I had to pay to get it? It doesn't make very much sense.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 12, 2020
Colorado
1 review
0 helpful votes
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Easy to use but not a ton of job titles or job responsibilities to use the wizard; great template options though!

Date of experience: April 12, 2020
Ohio
1 review
0 helpful votes
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Thanks for making it easier to explains one's skills

Date of experience: April 12, 2020
New York
1 review
0 helpful votes
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Will not recommend due to the scam you are running

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 12, 2020
Zimbabwe
1 review
0 helpful votes
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So easy to use for such a normally tedious exercise!

Date of experience: April 12, 2020
Minnesota
2 reviews
0 helpful votes
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Price is way too high
April 12, 2020

Price is way too high. Will be ending subscription at the end of first month.

Date of experience: April 12, 2020
California
1 review
0 helpful votes
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I thought it was good, except it could not fit all my experience on one page and had no option to fix it

Date of experience: April 11, 2020
Massachusetts
1 review
0 helpful votes
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The introduction to your page was Free, then there's a charge

Date of experience: April 11, 2020
Texas
1 review
0 helpful votes
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Clear concise instructions and ease in preparing my resume.

Date of experience: April 11, 2020
Colorado
1 review
0 helpful votes
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This process was painless and easier than I ever expected

Date of experience: April 11, 2020
Washington
1 review
0 helpful votes
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:)
April 11, 2020

:)

Date of experience: April 11, 2020