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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Delaware
2 reviews
0 helpful votes
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Easy
June 8, 2020

Easy

Date of experience: June 8, 2020
New York
1 review
0 helpful votes
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There are not enough "Add" buttons for the job/career of probation officer in the resume section and cover letter section. The law enforcement ones do not apply. We should be able to write our own skill adds in that section as well as within the resume template. I will not be able to use the template cover letter.

Date of experience: June 8, 2020
New Mexico
1 review
0 helpful votes
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Fast
June 8, 2020

Fast

Date of experience: June 8, 2020
Indiana
1 review
0 helpful votes
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I want to add a return in it so the date is not broken, I don't appear to be able to

Date of experience: June 8, 2020
Georgia
1 review
0 helpful votes
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I could not back up to make corrections or add details once I thought that I was finished.

Date of experience: June 8, 2020
Florida
1 review
0 helpful votes
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.
June 8, 2020

.

Date of experience: June 8, 2020
New Jersey
1 review
0 helpful votes
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Rare
June 8, 2020

Rare

Date of experience: June 7, 2020
Utah
1 review
0 helpful votes
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I feel that they should offer a free download as a trial

Date of experience: June 7, 2020
Florida
1 review
0 helpful votes
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Bs that i had to pay after it was all filled out. Misleading

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
Nevada
1 review
0 helpful votes
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So far so good
June 8, 2020

So far so good.

Date of experience: June 7, 2020
Colorado
1 review
0 helpful votes
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Straight forward, easy to use, but formatting is a little wonky.

Date of experience: June 7, 2020
Texas
1 review
0 helpful votes
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Thanks
June 8, 2020

Thanks

Date of experience: June 7, 2020
Texas
1 review
0 helpful votes
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You should really mention the charge before people start working on the resume. Of course you slap it on at the end eat my $#*!. And why would people need a subscription for this? You think people make a new resume every month, or every 14 days? You should just charge cents per download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
Wisconsin
1 review
0 helpful votes
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Awesome website!
June 7, 2020

Awesome website!

Date of experience: June 7, 2020
California
1 review
0 helpful votes
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There needs to be better ways to reformat a resume so it all fits on one page

Date of experience: June 7, 2020
Indiana
1 review
0 helpful votes
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Great service
June 7, 2020

Great service. Advertise the cost in advance. It isn't extortionate, but its disingenuous, and I can't for the life of me fathom why it would require a subscription. Hoping people will forget to cancel?

Date of experience: June 7, 2020
New Jersey
1 review
0 helpful votes
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I gave a rating of 2 Stars due to the fact that it was a bit misleading due to having someone fill out all their credentials. Which takes a bit of time, and then mention the fee. By that time you filled out all of the sections and spent so much time, you feel pressured into paying the fee.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
Mexico
1 review
0 helpful votes
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Nice
June 7, 2020

Nice

Date of experience: June 7, 2020
Canada
1 review
0 helpful votes
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I need to find a way to also enter my awards, volunteer experience and activities

Date of experience: June 7, 2020
Arizona
1 review
0 helpful votes
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Easy to create my resume
June 7, 2020

Easy to create my resume. I would prefer to pay per use though since I just needed to update my basic resume after losing it when my hard drive crashed.

Date of experience: June 7, 2020