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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Anita M.
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Kinda feels like a scam that you claim up front that it's free and then charge money to get the resume you've just spent hours building.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Rebecca C.
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Don't advertise free resume building if you ultimately have to pay to actually retrieve the resume. Very misleading and very frustrating.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Dale J.
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Nice, easy ready to go through your resume and it just worked with a photo. Like the way thius worked

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Stacy K.
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Thank you much appreciated thank you thank you thank you thank you thank you

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Earl K.
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Inaccurate bullet points for clinical psychologist and relevant experience. Could not customize resume layout.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Samuel P.
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Good, and thank you for all the help in setting my resume up. Was a big help

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Angela S.
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Great platform and easy to use!
July 13, 2025

Great platform and easy to use! It is easy to go back and edit information as well!

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Derek B.
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Easy, simple, and quickly applied to current resume I had. Ty

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow PATRICIA W.
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Very user friendly, but it would be helpful to be able to move the order of which the different topics are presented on the resume.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Wayne, W.
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Did what l needed in a very short time. No confusion, just follow the prompt s

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Johnnetta P.
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It was a very easy process
July 13, 2025

It was a very easy process. It made the resume process less stressful. Everything professional.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Gamal A.
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Thank you
July 13, 2025

Thank you. It was very professional and easy to use. In Addition It was so simple

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow ERDY A.
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The job takes shorter than expected. Hopefully i will get some good feedback.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Texas
3 reviews
0 helpful votes
Follow Joe A.
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Easy, awesome
July 13, 2025

Went through all the steps and was really impressed with the results

Date of experience: July 4, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Edward H.
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Definitely would recommend pretty easy to go through would have been a five-star if it was free

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Paris S.
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It was a very smooth process to get through. But the downfall of making this resume up was at the very end. The information listed on the website was that if feature is free. Never said anything about it having to pay. I find that misleading for consumers who need these features to make a great and lasting impression to get a job

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Terrance P.
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Very easy and simple for anyone that is not educated in resumes

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius


Love it Quick, easy, and simple i love the way i was not stressed at all

Date of experience: June 25, 2025
Canada
1 review
0 helpful votes
Follow Suresh N.
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The website said free but at the end it asked for payment wish it was clear upfront

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Heath J.
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I like the convenience and minimal effort I have had to apply.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow TINEKA B.
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Great job
July 13, 2025

Great job. Simple instructions. Very helpful and informative. The best advice I've gotten.

Date of experience: July 3, 2025
Alexandra M. ResumeGenius Rep
9 months ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius