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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Kinda feels like a scam that you claim up front that it's free and then charge money to get the resume you've just spent hours building.
Don't advertise free resume building if you ultimately have to pay to actually retrieve the resume. Very misleading and very frustrating.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Nice, easy ready to go through your resume and it just worked with a photo. Like the way thius worked
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Thank you much appreciated thank you thank you thank you thank you thank you
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Inaccurate bullet points for clinical psychologist and relevant experience. Could not customize resume layout.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Good, and thank you for all the help in setting my resume up. Was a big help
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Great platform and easy to use! It is easy to go back and edit information as well!
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Easy, simple, and quickly applied to current resume I had. Ty
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
Very user friendly, but it would be helpful to be able to move the order of which the different topics are presented on the resume.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Did what l needed in a very short time. No confusion, just follow the prompt s
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
It was a very easy process. It made the resume process less stressful. Everything professional.
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Thank you. It was very professional and easy to use. In Addition It was so simple
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
The job takes shorter than expected. Hopefully i will get some good feedback.
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Definitely would recommend pretty easy to go through would have been a five-star if it was free
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
It was a very smooth process to get through. But the downfall of making this resume up was at the very end. The information listed on the website was that if feature is free. Never said anything about it having to pay. I find that misleading for consumers who need these features to make a great and lasting impression to get a job
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Very easy and simple for anyone that is not educated in resumes
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Love it Quick, easy, and simple i love the way i was not stressed at all
The website said free but at the end it asked for payment wish it was clear upfront
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I like the convenience and minimal effort I have had to apply.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Great job. Simple instructions. Very helpful and informative. The best advice I've gotten.
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius