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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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The google result said free resume template but I can't download without paying at minimum $3. Seems like a scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2020
New York
1 review
0 helpful votes
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Said it was free and then surprise! You have to pay. Overall it was easy to use and if you want to pay a small fee than this would be a great site. I was just super annoyed to finish my resume and see that in order to download they want some money.

Date of experience: June 16, 2020
Missouri
1 review
0 helpful votes
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$#*! you for saying it was free then requiring a card number. Kill yourself

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2020
Maryland
1 review
0 helpful votes
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I love IT
June 16, 2020

I love IT

Date of experience: June 16, 2020
Florida
1 review
0 helpful votes
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Building the resume was a breeze!
June 16, 2020

Building the resume was a breeze! I thought it was free and had to pay once I finished.

Date of experience: June 16, 2020
California
1 review
0 helpful votes
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Very easy and fast!
June 16, 2020

Very easy and fast! It was exactly what I wanted in my resume.

Date of experience: June 16, 2020
California
1 review
0 helpful votes
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NEAT
June 16, 2020

NEAT

Date of experience: June 16, 2020
Washington
1 review
0 helpful votes
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So far so good but I have not received my resume yet so I dont know if it's the correct time to asses my satisfaction with the site

Date of experience: June 16, 2020
District of Columbia
1 review
0 helpful votes
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Can't customize/add section headings or fix section spacing

Date of experience: June 16, 2020
Idaho
1 review
0 helpful votes
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I was a professional executive recruiter for 10 years. I needed to update my resume and this is the best service I have ever used!

Date of experience: June 16, 2020
Wisconsin
1 review
0 helpful votes
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SImple and intuitive
June 16, 2020

SImple and intuitive

Date of experience: June 16, 2020
Texas
1 review
0 helpful votes
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I want to see how it actually turns out - the process was simple but I haven't seen the actual resume yet

Date of experience: June 16, 2020
West Virginia
1 review
0 helpful votes
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It says free then you have to pay
July 16, 2020

It says free then you have to pay. Piss poor if you ask me and false advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2020
Ecuador
1 review
0 helpful votes
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There is a bug in the references part. It only allows to add 1 reference.

Date of experience: June 16, 2020
Canada
1 review
0 helpful votes
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Good
June 16, 2020

Good

Date of experience: June 16, 2020
Illinois
1 review
0 helpful votes
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Great and easy way to create a professional looking resume

Date of experience: June 16, 2020
Indiana
1 review
0 helpful votes
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Had trouble creating an account and the advertising is false. $2.95 is cheap but it is not FREE! You need to change it to "under $3".

Date of experience: June 16, 2020
Georgia
1 review
0 helpful votes
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So far so good, I still have to see how easy the cancellation process goes.

Date of experience: June 16, 2020
Japan
1 review
0 helpful votes
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Easy to use
June 16, 2020

Easy to use. Gives me prompt and makes the process super simple.

Date of experience: June 16, 2020
California
1 review
0 helpful votes
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Very responsive and user friendly with great looking templates.

Date of experience: June 16, 2020