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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
2 reviews
0 helpful votes
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Thanks
July 4, 2020

Thanks

Date of experience: July 4, 2020
Arizona
1 review
0 helpful votes
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Tricked into paying for resume
August 3, 2020

Tricked into paying for resume. Also the template doesn't include social media options like Linkedin

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2020
Pennsylvania
1 review
0 helpful votes
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So helpful!
July 4, 2020

So helpful!

Date of experience: July 4, 2020
Alaska
1 review
0 helpful votes
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Glad it didn't delete or get lost when I closed my laptop

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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Good
July 4, 2020

Good.

Date of experience: July 3, 2020
Minnesota
1 review
0 helpful votes
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I do not like that it advertised as free. After spending the time on working on a resume and in order to print it I have to PAY? WHAT! I would gladly pay 2.95 for this but honesty would have been nice!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
Arizona
1 review
0 helpful votes
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Huh
July 4, 2020

Huh

Date of experience: July 3, 2020
Hawaii
1 review
0 helpful votes
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I thought it was free until the end Im paying the $3 but at least let us know its not free. PERIOD. POINT Blank.COM

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
Michigan
1 review
0 helpful votes
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Amazing
July 4, 2020

Amazing

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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Great I like how you help with the resume it made it so much easier

Date of experience: July 3, 2020
Illinois
1 review
0 helpful votes
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Very easy to use
July 3, 2020

Very easy to use - hopefully it will help me land my dream job

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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I don't have much time at all at the moment, but long story short, I was extremely frustrated with the editing limitations... I encountered numerous issues. Also, when I began working on this, I was told that it was FREE and should take about 15 min. Not only did it take me over 2 hours but it actually charged me! So yeah, honestly not very happy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
California
1 review
0 helpful votes
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The resume said that it would be free, but then after creating the resume, we could not download it without paying for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
Florida
1 review
0 helpful votes
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Great except I was originally told this would be free

Date of experience: July 3, 2020
Wisconsin
1 review
0 helpful votes
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It would be nice if there was a summary of what to expect so you could gather paperwork together.

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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Pretty good, I wish it had more designs and options to customize. Also, you aren't free at all and should not lie to your customers like this.

Date of experience: July 3, 2020
Texas
1 review
0 helpful votes
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)
July 3, 2020

;)

Date of experience: July 3, 2020
Alabama
1 review
0 helpful votes
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Good
July 3, 2020

Good.

Date of experience: July 3, 2020
New Mexico
1 review
0 helpful votes
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Nice templates
July 3, 2020

Nice templates

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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I want a lifetime membership...
July 3, 2020

I want a lifetime membership... not cool to have to pay $25 every time I have to edit my resume.

If you come up with this option, please email me. I like your service. But if not I won't be using you anymore.

Date of experience: July 3, 2020