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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
1 helpful vote
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It said free resume builder on google and only after entering all my information was I notified that it does indeed cost money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Arizona
1 review
0 helpful votes
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Good
July 8, 2020

Good

Date of experience: July 8, 2020
Massachusetts
1 review
0 helpful votes
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I didn't expect to pay for this service, but I really love the way my resume looks after going through all the steps. I like that I can edit all generated material to suit my field, because a teaching resume is very different from a standard resume.

Date of experience: July 8, 2020
New Jersey
1 review
0 helpful votes
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Getting a lot of help to make a professional resume

Date of experience: July 8, 2020
Texas
1 review
0 helpful votes
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Easy!
July 8, 2020

Easy!

Date of experience: July 8, 2020
California
1 review
0 helpful votes
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I would like to know how much the resumes cost beforehand.

Date of experience: July 8, 2020
Florida
1 review
0 helpful votes
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Nice service
July 8, 2020

Nice service.

Date of experience: July 8, 2020
California
1 review
0 helpful votes
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SIMPLE AND INTUITIVE
July 8, 2020

SIMPLE AND INTUITIVE

Date of experience: July 8, 2020
Sweden
1 review
1 helpful vote
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The service seems OK so far
August 7, 2020

The service seems OK so far. The buying experience was difficult. I could not type the CVV for an American Express card because I could only enter 3 digits. I was able to enter the information using a password manager. And I contacted Chat and was told AMEX is not available... after I already paid using AMEX. That experience leaves me with misgivings about the rest of the service, though I will keep using it as I have now paid.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Nevada
1 review
0 helpful votes
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.
July 8, 2020

.

Date of experience: July 8, 2020
California
1 review
0 helpful votes
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Difficult to input experience, it ended up all lumped together

Date of experience: July 8, 2020
Vermont
1 review
0 helpful votes
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Super helpful
July 8, 2020

Super helpful

Date of experience: July 8, 2020
Pennsylvania
1 review
0 helpful votes
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Simple with nice layout choices
July 8, 2020

Simple with nice layout choices. The only thing that I didn't like was when I added my own list of bulleted items they don't share the same marking as the first one in the series.

Date of experience: July 8, 2020
Washington
1 review
0 helpful votes
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Easy to use, but I hate that bull$#*! you pull about free resume builder. Yah you can type $#*! in for free. But that's it. Just say it doesn't cost a lot.

Date of experience: July 8, 2020
Washington
1 review
1 helpful vote
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All marketing says free, mentions nothing about fee to download until the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Wisconsin
1 review
1 helpful vote
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I don't appreciate that the website says free but in order for you to get your resume that was just created you have to buy a subscription first. Be honest and up front.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Texas
1 review
0 helpful votes
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Fantastically easy and user-friendly software that makes building a resume quick and simple.

Date of experience: July 8, 2020
Tennessee
1 review
0 helpful votes
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Very easy and helpful to produce a professional looking resume!

Date of experience: July 8, 2020
Ohio
1 review
0 helpful votes
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Good
July 8, 2020

Good

Date of experience: July 8, 2020
Massachusetts
1 review
0 helpful votes
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Thanks
July 8, 2020

Thanks

Date of experience: July 8, 2020